Indispensable Phone Features Mandatory for Modern Businesses

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The technology involved in telephone communication systems has undergone a major shift over the years. The initial and most radical change came when mobile telecommunication systems started replacing landline systems. Landline systems have become practically obsolete nowadays.

However, they are still widely used in business establishments nationwide. The traditional phone has also shifted to VoIP technology. Telecommunication technology is always innovating and there are hundreds of functional changes that take place every day. These changes make your business phone systems much better.

Following we have illustrated some indispensable business phone features that have become practically mandatory for modern businesses. Business phone systems in Vancouver and other major Canadian systems simply must possess these features to keep up with your competition. These are small systemic improvements that keep your business phone system on its toes.

Introduce “Find Me, Follow Me” Technology

The one feature about phone calls is they cannot be delayed and they must occur in real time. “Find Me, Follow Me” or FMFM is a feature which rings all the devices related to you in a pre-ordained sequence. For example, you could program your business phone systems in Surrey to first reach the automatic call attendant, then the receptionist, then your office extension, then your personal cellphone and finally your co-worker’s office extension.

Any business that is heavily sales-oriented simply must introduce FMFM technology into their business phone systems. You and your employees can’t afford to miss important calls and FMFM takes care of that problem.

Voicemail Transcription

If you have a business with a sizeable volume of customers, then there is a very good chance that you spend a large amount of time following up on voicemail messages. Instead of listening to scores of voicemail messages, you should install voicemail transcription features into your business phone systems in Vancouver.

Transcribed voicemail messages are easily readable and also eat away less time for your employees. This feature relies on speech-to-text recognition software, so the end result is not always perfect. However, having software do the transcription for you minimizes privacy risks.

Control All Your Active Calls

VoIP technology has allowed us to digitize voice calls effectively. This also gives you the ability to wield total control over all your active calls using your state-of-the-art Panasonic business phone systems. Calls can now be easily integrated with computers and this will allow you to use call-controlling features like Whisper, Monitor, Barge, and Record. The monitor can allow you to listen in on calls while Whisper will allow you to listen in on a call and speak only that your employee can hear you.

Ansatel Communications is a company with over 35 years of experience in the field of telecommunications and we can offer you the best telephone solutions available in Canada.

How to Choose a Suitable Cloud Services Vendor?

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Choosing the right cloud services provider is a challenging task. Many business phone systems in Surrey make use of ‘cloud-based’ technology for easy and effective communication. In a highly competitive market, service providers constantly add new features and keep their services fairly low to gain new customers. In such a scenario it may seem difficult to choose the right provider but basing your search on some factors you would be able to come across the right vendor easily.
Safety: One of the key concerns of entrepreneurs when it comes to ‘cloud-based’ services for a business phone system in Surrey is security. Thus it is essential to choose a vendor who can meet the industry and regulatory security needs. Before choosing your vendor, ensure you know all about the security measures provided by them. You must even find out the mechanism the vendor uses for preserving your applications and data.
Compliant: The ‘cloud-based’ services you select for your business phone system must conform with the standards of the industry and organization. Whatever ‘cloud-based’ platform you choose make sure you completely understand how it can be compliant when your applications and data are stored in cloud infrastructure.
Customer Service: It is essential to choose a ‘cloud-based’ services provider that has a commendable customer service team. Some providers offer support through the chat or call centre service. While many service providers allow their clients to directly access the dedicated resources for a certain period. Depending on the type of service you want, you must choose your vendor.
Cost: Price is certainly an important factor to take into account while choosing a ‘cloud-based’ vendor for Panasonic business phones in Surrey. Before deciding on your vendor, you need to consider a whole lot of costs. In addition to the market price of your phone, you must consider the related costs which include all the personnel you must hire to manage your cloud platform. You can buy the services in the following ways:
• For the ‘on-demand’ option you have to pay for only whatever you are making use of and you do not have to pay for any upfront costs.
• If you choose the ‘reserved’ option you have to reserve the services for 3 years and pay the initial upfront cost on the basis of the services you desire.
• In the ‘spot’ option you can ask for the extra capacity available.
For your business phone requirement get in touch with Ansatel Communications Inc. We have emerged as a market leader in telecommunications services. We are based in Canada and offer top-notch quality services such as wireless capability, messaging solutions, IP networking and much more. You may try Ansatel’s Panasonic business phones in Surrey. You would be satisfied with our first-rate quality products. For enquiries call (604) 872-6500. We can help you to the best of our ability.

Essential Things That You Need To Consider While Purchasing A Business Phone System

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In the industrial sectors, the business phone system holds a very important position. Whether it is an existing company or a newly established one, a proper business phone system would help in business activities. Initially, most of the companies used to prefer the traditional business phone system that consisted of an Analog, PRI or T1.

With the growth and popularity of the internet, nowadays the focus has shifted to the use of a VoIP phone system. This particular VoIP system manages to utilize modern day data networks to communicate with the use of Internet Protocol. So if you are willing to establish a new venture in the industry, make sure that you consider a few vital points before purchasing the business phones.

Features Of The Business Phones Are The First Things To Notice

You need to be very sure about all the features which are offered by the business phone system you select for your company. Most of the leading ‘hosted’ phone providers do not tend to offer the exact same features in all their ‘hosted’ items as they might do for the ‘promises-based’ products.

In case you would need the business phone systems in Vancouver for activities like IVR, conferencing, call queues, then you must select the products accordingly. If the products fail to deliver the prospects that you are looking for, then there is no point making such as a huge investment.

Take The Initial Investment Into Account

The ‘hosted’ VoIP systems tend to have low-cost investments as they are mostly charged as a specific monthly fee for each user. In case you use the on-site VoIP solution, then the initial investment might be a bit high but you would not have to face any monthly fee system.

In order to survive in the long run, it is better to buy your own system instead of paying a monthly fee. The ‘hosted’ VoIP manages to be a great option for businesses with around 5 to 15 employees. But it is better to opt for a ‘cloud’ phone system for larger business setup.

Consider The Flexibility Of The System

It is very difficult to predict the position and condition of your company in the next few years. In case you are expecting rapid growth in the coming years, make sure that you consider its impact on your purchase. While going with the ‘premises-based’ system, it would be better to buy a larger system so that the growth can be accommodated.

Therefore, if you are looking for a trust-worthy company to provide you with all the business phone solutions then you must get in touch with Ansatel Communications INC. Here we make sure that all our customers get to choose from a wide range of business phone systems in Surrey. Make sure that you visit us before making your final purchase.

Everything That You Require To Know Regarding The Business Phone Systems

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Being a ‘cutting-edge’ solution for communication issues, phone systems are a useful tool for making outgoing and incoming calls even more efficient. The recent developments in the telecom industry have enhanced the advanced phone systems with a number of features which are helping them to provide solutions to many businesses.

Most of the organizations are acquiring business phones to make sure that you are effectively connected to the caller with the help of one or more lines. Both the small as well as medium-sized organizations get to establish better business relations with the use of business phone systems. So if you are considering the idea of procuring an efficient phone system, make sure that you have a clear idea about the same.

Positive Highlights Of The Business Phone Systems

The main motive of establishing a sound phone system in your office is to enhance the networking capabilities of the employees. This is because the business phones make it much more effective and easier to communicate with the customers and dealers.

Moreover, it also acts as a time-saving method of communication which is carried out in an efficiently organized manner. There are a few kinds of Panasonic business phones which have cost-saving facilities that tend to reduce the call costs tremendously. Such advanced technologies manage to cut down the rates of local and the long distance calls.

Make Sure That You Take The Right Decision In Choosing The Business Phones

There are different kinds of business phones available in the market which relates to the businesses according to their features. In order to acquire the most suitable phone system for your business, you need to keep a few essential things in your mind.

As the business phone systems in Vancouver considered to be a long-term investment, you need to discover the features that you are looking for. The features on your business phone system would depend upon the purpose you would be using the phone system for. Plus, you should also ensure that you acquire the exact number of phones in accordance with the total number of actual users.

Choose The Business Phone System According To The Priorities

One of the most important factors that you must take into account is the average number of calls that are supposed to be conducted through the phones. This particular data would ensure that you get the best business phones as per your requirements. Whether you would like to opt for VoIP or PBX, it would totally depend upon your needs and preferences.

So in order to procure the best phone systems for your organization, you would have to ensure that you check out Ansatel Communications Inc. We provide all our customers with the best business phone systems available in the market.  All you have to do is get in touch with us and let us guide you through the procedure of getting the best products out there.

What is the Role of the ‘VOIP Phone System’ to Grow Your Business?

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For all businesses, whether small, mid-size or large, it is necessary to have a dependable phone system. As the traditional phone systems are not easy to scale down and up and configure on the basis of your organizational requirement, it is essential to invest in the VOIP phone system. The ‘Voice Over Internet Protocol’ supports a vast range of futuristic technologies and call features and can be configured easily.

The Pros of the Voice Over Internet Protocol System

  • Easy Configuration, Upkeep, and Installation: You can easily install, configure and maintain the IP Panasonic Business Phones in Surrey. The VOIP ‘phone system’ is in great demand as it does not require much technical knowledge for its installation. Moreover, the VOIP’s phone system helps in the addition of users regularly and in a cost-effective way. The best part of using the VOIP system is that it does not need any hardware or software and only need to buy the ‘Panasonic business phones’.
  • Scaling Down and Up According to the Organizational Requirement: Since it is tough to assess exactly how many phones are needed in the business phone system you need to invest in a phone system which is scalable. The VOIP phone system suffices this requirement and it helps to add and remove lines according to the requirement of an organization.
  • Supports Futuristic Features and Technologies: There are scores of benefits of upgrading to a hosted VOIP business phone system. Added to the core features of a traditional VOIP business phone system, the VOIP phones offer futuristic features like conference calling, call transfer, call hold, call hunt, follow me, ‘auto phone’ menus etc.

Hence, by installing the ‘hosted VOIP Panasonic Business Phones in Vancouver, it is possible to enjoy the advanced and the basic ‘call features’. The ‘hosted VOIP’ phone system supports the ‘IP faxing’. You could receive and send faxes with the help of this phone system to your ‘email account’.

  • Cost-Effective: The traditional business phone system requires costly upkeep, installations, and On the other hand, the hosted VOIP business phones entail easy and cost-effective installations. As with the VOIP business phones, the calls can be made in a cost-effective way, large organizations invest in the VOIP business phone systems and save on the international calls made daily.

For the easy installation of the VOIP business phone system, hire the Ansatel Communications Inc. services. It is this ‘Canada-based’ telecommunications ‘services provider’ which offers top-grade quality services such as wireless capability, messaging solutions,   IP networking and much more. Install this phone system for your business today and you will not regret your decision. For further details, call (604) 872-6500 and we would help you the best we can.

The Core features of a Business Phone System that Helps a Business to Prosper

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Fruitful communication enables a key role in the prospering a business. The organization’s success is based on all the ‘positive relationships’ with all the clients, partners, and coworkers. Thus, it is essential to buy an effective ‘business phone system’. To purchase the ‘phone system’ for your business you must check out the plethora of factors.

Easy to Operate: A user-friendly business phone system helps in communication. As a result, you should have a business phone system which your workforce can operate easily without referring to a user manual.

Futuristic Features: A suitable phone system largely contributes to the success of any business. Hence you should ensure in investing in a business phone which has cutting-edge features such as outlook integration, call recording, ‘live employee’ presence, call queues, call-importance, call routing, call-text notifications, and much more.

Effective Communication through the Single Device:  Many of the USA workers are mobile-savvy. For all the business-associated work like managing the meetings of the sales; attending the industry conference or for helping the workers work from the comfort of their home, you require a phone system which is equipped with the ‘call forwarding’, VOIP and the digital voicemail features. The VOIP or the cloud-based business phone system in Surrey helps to route the phone service via the computers of the workers. This would help in having seamless and effective communication with the employees of your company through a single device.

Personalization: One of the essential factors to check out is customization while purchasing business phone systems in Surrey. Personalization of the business phones with features such as call routing is essential to fulfilling the organizational need. The ‘VOIP solution’ enables in changing of the greeting through the ‘virtual reception’. On the other hand, incorporating the changes on the ‘on-premise’ phone system requires meticulous planning and execution. Moreover, all the vendors do not provide the possibility of the addition of the new branches for the small businesses. Thus entrepreneurs of small businesses should invest in the VOIP solution as that seems to be more feasible for their small-sized businesses.

Deployment Cost: Both the conventional landline system as well as the VOIP system needs equipment or data storage. Both the systems have demerits and merits and you need to take into account each of the systems. The ‘on-premise’ system requires a huge cost upfront which includes installation of the system, training of the employee, IT support and maintenance. Hence it is suitable for a huge company that has an effective customer support team. For small companies, the ‘VOIP system’ is practical since it incurs a low-cost upfront. The cost involved is buying the IP phones for workers.

The Canada-based Ansatel Communications Inc. is a market leader for the communication services. We provide top-grade quality Panasonic Business Phones in Surrey along with converged voice and ‘integrated’ data solutions and you could select on the basis of your technology requirement and budget. You may contact us by calling up (604) 872-6500 for any questions. We look forward to helping you at the earliest.

Buyer’s Guide To Business Phone Systems

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If you are new to the business world, you might be confused about how a business phone system different from the usual analog telephone. What sets a business phone system a class apart from the analog phone system is that it uses voice over internet protocol. Voice over Internet Protocol is a cutting-edge technology that permits the users to contact others using an Internet connection in place of an analog phone.

This comes with a lot of features and added benefits that prove to be successful for the companies in the long run. VoIP works on the basic principle of converting sound waves into digital waves before sending them to the receiver via the internet.

Numerous modern companies use technologically advanced business telephone systems to contact their business partners and clients. There are various profits linked with the use of these systems. Here are a few features you should look for in your business phone system.

Voicemail

It is a feature that permits messages to be stored for the unavailable employees. A lot of systems can forward the calls to the employees without third-party interference. This feature is available in the higher priced models.

Call Hold

It allows the person to keep the clients or customers on hold while the person searches for information to provide.

Call Forwarding

It allows the user to forward all calls to another system or to voicemail temporarily in case of no reply from the initial system.

Conferencing Features

It is a feature that allows you to connect with two or more people to take part in a conversation. It helps in scheduling a meeting online so that more number of people can communicate and are able to share their ideas at a go.

Redial 

It permits the last number contacted to be redialed with ease.

Speed Dial

It saves commonly contacted phone numbers and permits the user to make a call on the push of a button. It is a vital timesaver for commonly called numbers.

Backup Power

It provides an alternative power source for ten to sixty minutes in case there is a power cut.

Music on Hold

It provides your callers a tune to listen to while they have been put on hold. It is usually a tune or a prerecorded advertisement related to the company and its schemes.

If you are a businessman, you definitely need a business phone system. And if you are based in Surrey or Vancouver, contact Ansatel Communications Inc. right now. We are the best VoIP and business phone systems provider in Surrey and Vancouver. We provide the best quality and the up to date Panasonic business phone systems. To avail our top network services and business systems, reach us at (604) 872-6500. We have just one aim, our customers’ total satisfaction.

Communication Is The Key: Streamlining Of Customer Experience For Your Business

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The internet connectivity today has become the omnipresent reality in the lives of most people. By stressing on the importance of the internet, companies often forget about the services and practices that are required at the back-end offices so that the digital aims of the enterprise can turn into reality.

Consumers today are inclined mostly towards online purchasing which is much more than just clicking the button of the mouse. Experts dealing with the services of business phone system address to the actual needs of small and large businesses so that they can effectively attain best customer experiences.

In this digital age, customer experience has become extremely vital especially if you are running an online business. There must be a clean line of communications between the buyers and the company so that there are no misunderstandings or gaps between them. Consumers are basically fickle beings and they have countless options open to them.

So, whenever they face any type of technological issue with the company they shift to the other options readily. Here are some tips for the companies using which they can craft an exceptional customer experience.

More Channels:

Provide your customers with multiple communication channels so that they can get connected with you quite easily. Be it voice or web chat, and email, every option must be open to the customers for inquiries. This can help the company in having a broad customer base and at the same time save costs, time and manpower.

Use Of Self-Service:

The use of IVR systems is great for greeting the customers when they contact you. The touch key commands and voice recognition can resolve the issues of the customers with ease. Thus, your employees need not get bothered much and can concentrate on other problems.

Many companies use Panasonic business phones in Vancouver which are great for transmitting calls from one end to the other. Thus, your customer executive can easily connect to the customers whenever they are in need.

Combination Of Your Wares:

Many businesses tend to keep the platforms for customer engagement and CRM systems separate from one another. This can prove to be counter-productive. The combination of the two systems help the agents of the company in interacting with the customers quite well. There are no chances of backlogs and valuable information of the customers can be obtained easily.

By using business phones, companies can keep a track of the interactions that take place with their customers, check the wait times, repeat sales and look into the resolutions of the first contact. By analyzing these statics, the company can take the necessary steps for improving the communication channels, if required.

Ansatel Communications INC. is one of the trusted providers of the business phone system in Surrey and Vancouver. We offer integrated data and voice solutions for communication so that companies can grow in a seamless manner. Our phone systems have centralized features which offer communication in multiple locations.

Guide To The VoIP Trends

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The Voice Over Internet Protocol or the VoIP has become immensely popular and the standard of the industry of communication. This type of business phone system has plenty of advantages to offer to the companies and their businesses. Some of the common benefits associated with the use of VoIP are scalability, cost efficiency, and flexibility. With the advancement of technology, the capabilities and functioning of the VoIP system have also become quite advanced.

The companies who are considering to make a switch to this type of business phone system in Surrey or planning to upgrade their existing VoIP system must be aware of the latest trends that are available in it. The use of Panasonic business phones have also become quite popular in the areas of Vancouver and Surrey owing to the seamless coverage that the systems offer. Here are the current innovations to be checked out for VoIP.

Artificial Intelligence:

The exploration of the field of artificial intelligence is always quite interesting. This technology is not just about making robots more functional or enhancing the convenience of various mundane tasks, but it is also getting used in the systems of VoIP these days. Artificial intelligence is today assisting in the repairs of the network even before any issues can put a break on the communication channel.

Further, the technology can be used to enhance the applications of communication via the analysis of speech pattern in emails and voice. Thus, the use of business phones is about to get a completely new dimension with the help of artificial intelligence.

Expansion In Mobile Integration:

The integrated and embedded apps with the 5G technology have led to an increase in the need for enhanced unified communications and mobile integration. The VoIP trends offer content sharing, team collaboration, and meeting support in this regard. The system also enables continuity of calls and seamless transfer which is a great feature getting appreciated by the busy professionals out there. The use of VoIP business phone system has today become a necessity in several offices.

The Aging Infrastructure Is Getting Removed:

With innovations and features getting installed in the VoIP systems each day, the traditional communication systems are getting replaced more rapidly. The VoIP services are better accommodating the contemporary requirements of the business houses. The facilities of digital video, voice, and data sharing have become more reliable and fast.

Security:

It is a matter of fact that as you go on using latest technologies there are sophisticated ways available for hacking the systems as well. The VoIP systems are no exception to the rule. However, the security features available to protect your business phones include several tools like spam filtering, firewalls, monitoring of the web content, spyware and virus protection.

Ansatel Communications INC. are the leading providers of the business phone system in Surrey. We offer flexible and convenient voice and data solutions to both small and big enterprises. Our experts provide customized communication services to the clients that perfectly fit their budget and technological needs.

 

How the VOIP Phone System Can Help Your Small Business?

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For any business, whether large, mid-size or small, having a reliable phone system is a pre-requisite. The traditional old phone systems are quite difficult for configuring and scaling up and down as per requirement of the business. On the other hand the ‘Voice Over Internet Protocol (VOIP)’ supports a wide range of call features and technologies and configuring it is not a big deal.

What are the Benefits of the VOIP Phone System?

  • Easy Upkeep, Installation, and Configuration: The IP Panasonic business phones can easily be configured, installed and maintained. Moreover, little technical knowledge is needed for the installation of such a business phone system. The software of the VOIP phone system enables in adding users on a daily basis and that too in an affordable way. For using the ‘VOIP’ phone system, installation of the software or hardware is not required but you have to purchase the Panasonic business phones.
  • Easy Scaling Up and Down: As it is difficult to determine the number of phones you would be requiring for a business initially, you need to invest in a phone system that is scalable. In the case of the ‘traditional’ phone system, you have to determine the number of ‘phone lines’ you would need for your organization accurately for avoiding overspending on many lines. The problem to a great extent is solved by the ‘VOIP phone’ system. With such a phone system, removing and adding lines is so easy.
  • Supports Wide Range of Technologies and Features: There is a host of advantages of upgrading to the ‘hosted VOIP’ phone system. In addition to the basic features of the traditional phones, the ‘VOIP’ phone system offers advanced features such as call hold, call transfer, call hunt, auto phone menus, follow me, conference calling etc. Therefore, by investing in the ‘hosted’ VOIP business phone systems in Vancouver, you would enjoy the basic and advanced call features. Moreover, the ‘hosted’ VOIP phone system even supports ‘IP faxing’. You can send and receive faxes with this phone system with your email account.
  • Affordable: The ‘traditional’ phone systems need expensive repairs, installations as well as upkeep. Whereas, the hosted ‘VOIP’ business phone systems in Surrey help to save in the cost of installation. The calls users make using this system are much cheaper. If your organization demands to make many international calls regularly, the ‘VOIP phone’ system is the best phone system to invest in. It helps in appreciably saving on the phone bills.

For effective installation of the ‘VOIP phone’ system, avail the services of Ansatel Communications Inc. It is a Canada-based esteemed telecommunications services provider that offer first-rate quality services like messaging solutions, wireless capability,  IP networking etc. Invest in our phone systems and you would be happy with your decision. For further inquiries, reach us at (604) 872-6500. We would be glad to help you to best of our ability.