Field technicians have to work in a rough and rugged environment. Most technicians have technical gadgets that can withstand the rugged conditions and be functional at all times without losing signal coverage. The toughness and resilience of your smart phone depend on its ability to withstand harsh climatic conditions like heavy rain, storm, accidental drops, etc.
Many smart phone companies have released durable versions that can adapt to atmospheric severity. If you desire good quality and weather resistant, Panasonic business phones can be an ideal choice for field technicians.
Some important points to consider before investing in a business phone system for businesses dealing with field service technicians:
- Field technicians work in harsh and austere atmosphere. Therefore, their mobile phones should have advanced functional qualities to provide superior accessibility and boost the job productivity
- Field service technicians use their mobile devices for conducting machine related diagnostics, documenting the service calls, reporting the calls, talking with other technicians and answering customer enquiries.
- For assisting your field service technicians, you may require strong, resilient and semi-rugged smart phones, laptops, hand-held phones, and tablets. You may also need high-grade military devices for optimum functionality
If you are planning to buy a new device for your field service activities, apart from affordability and long-lasting durability, the handset has to offer the latest mobile technology. Some other must-have features for a sturdy device include swappable batteries, anti-clog cooling fan attribute for laptops (to be functional even in a dusty environment), signal boost technology for Wi-Fi, and strong laptops and mobiles that can endure a tumble or two in muddy water or rough terrain.
If you are searching for reliable business phone system in Surrey, explore online shops and do not forget to ask for the above-mentioned features. With a dedicated field service technician workforce, you can search online for new innovative mobile devices, which suits the peculiarities of any field job. Extreme weather conditions should encourage you to purchase military standard phones or certified gadgets that can survive bad climate and accidents.
Studies and info-graphic data reveal that 65% of the companies that use mobile tools and software have seen a good positive increase in field productivity and better customer satisfaction ratio. Moreover, using mobile tools can also fulfil environmental causes like requiring less paperwork. Purchasing a high-tech mobile hardware enables you to secure field service solutions that can assist in bridging the gap between the land-based office and field location. A good electronic device can boost work productivity, produce progressive performance and help in achieving profitable sales.
Thus, as a field service technician, you have to invest in high-quality rugged devices that can endure maximum wear and tear. Mobile operating systems like Android, iOS, Blackberry, Firefox OS, Blackberry and Windows Phone offer consistent performance and best user experience. You should purchase a mobile system considering your budget, compatibility factors and on-field requirements.
It is always advisable to avoid cheap equipment; instead, it is best to go for classy and durable mobiles, tablets and laptops that require less maintenance and minimum yearly repairs.
Reference Links:
http://blog.capterra.com/going-mobile-with-your-field-service/
Ansatel Communications Inc. 