Category Archives: business phone system

Top Advantages of Using Business Phone Systems in Your Workplace

15 Thursday Aug 2019

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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A business phone system is crucial to the ideal functioning of the workplace. A proper business phone system can help grow your business and make it more efficient and adaptable to growth and change. Panasonic Business Phones in Vancouver not only helps in improving communication within the workplace, but it can make handling customer, and client calls easier.

A business phone system can help you to manage your business or office effectively and facilitate communication. Let us look at some of the advantages that a business phone system provides over regular phone company sets.

  1. Adaptability: A major advantage of business phone systems in Surrey is that they are highly adaptable to the nature and demand of the business. A business phone system essentially works over a virtual platform using the VoIP or the Voice over Internet Protocol.

Since there are no hard lines, you can easily add business phones and create any number of lines within the system. An internet-based phone system can help manage a small business but also keep track and adapt along with the enterprise’s growth.

  1. High-End Features: With business phones, you can lend a professional air to your firm even if it is a small one. You can implement features like call waiting, auto-response, and IVR or Interactive Voice Response services at minimal costs.

It also helps improve customer service greatly as it allows easy call transfer, conferencing, along with proper call logs and call histories. Since business phone systems work over the internet, you can also have numbers displayed on computer screens enable pop-ups to help your employees serve clients better.

  1. Cost-effective: Another major advantage of Panasonic Business Phones in Vancouver is that they cost significantly less and provide a lot of additional features for lower prices. Since the whole system works over VoIP, there is no need to set up or maintain hard cables, an on-site PBX or a network switch, or phones. On top of that, the cost of calls itself is lowered drastically. Since calls are made over the internet, you can make calls—local or international at low prices.
  2. A Unified Communications System: Another major advantage that a business phone system provides is that it can help bring together all forms of communication within the workspace. Since phones work over the internet, they can be synced with other methods of communication like emails.

It means messages can be automatically transcribed, remote workers can access and attend calls, and all communication can be conducted through one channel, which greatly reduces the chances of losing a call.

With business phone systems in Vancouver, your business can get all it takes to reach the top. Get the best business phones with Ansatel and easily switch to business phone systems today to make the most out of your business.

Essential Things That You Need To Consider While Purchasing A Business Phone System

28 Thursday Feb 2019

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver

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In the industrial sectors, the business phone system holds a very important position. Whether it is an existing company or a newly established one, a proper business phone system would help in business activities. Initially, most of the companies used to prefer the traditional business phone system that consisted of an Analog, PRI or T1.

With the growth and popularity of the internet, nowadays the focus has shifted to the use of a VoIP phone system. This particular VoIP system manages to utilize modern day data networks to communicate with the use of Internet Protocol. So if you are willing to establish a new venture in the industry, make sure that you consider a few vital points before purchasing the business phones.

Features Of The Business Phones Are The First Things To Notice

You need to be very sure about all the features which are offered by the business phone system you select for your company. Most of the leading ‘hosted’ phone providers do not tend to offer the exact same features in all their ‘hosted’ items as they might do for the ‘promises-based’ products.

In case you would need the business phone systems in Vancouver for activities like IVR, conferencing, call queues, then you must select the products accordingly. If the products fail to deliver the prospects that you are looking for, then there is no point making such as a huge investment.

Take The Initial Investment Into Account

The ‘hosted’ VoIP systems tend to have low-cost investments as they are mostly charged as a specific monthly fee for each user. In case you use the on-site VoIP solution, then the initial investment might be a bit high but you would not have to face any monthly fee system.

In order to survive in the long run, it is better to buy your own system instead of paying a monthly fee. The ‘hosted’ VoIP manages to be a great option for businesses with around 5 to 15 employees. But it is better to opt for a ‘cloud’ phone system for larger business setup.

Consider The Flexibility Of The System

It is very difficult to predict the position and condition of your company in the next few years. In case you are expecting rapid growth in the coming years, make sure that you consider its impact on your purchase. While going with the ‘premises-based’ system, it would be better to buy a larger system so that the growth can be accommodated.

Therefore, if you are looking for a trust-worthy company to provide you with all the business phone solutions then you must get in touch with Ansatel Communications INC. Here we make sure that all our customers get to choose from a wide range of business phone systems in Surrey. Make sure that you visit us before making your final purchase.

The Core features of a Business Phone System that Helps a Business to Prosper

05 Monday Nov 2018

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver

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Fruitful communication enables a key role in the prospering a business. The organization’s success is based on all the ‘positive relationships’ with all the clients, partners, and coworkers. Thus, it is essential to buy an effective ‘business phone system’. To purchase the ‘phone system’ for your business you must check out the plethora of factors.

Easy to Operate: A user-friendly business phone system helps in communication. As a result, you should have a business phone system which your workforce can operate easily without referring to a user manual.

Futuristic Features: A suitable phone system largely contributes to the success of any business. Hence you should ensure in investing in a business phone which has cutting-edge features such as outlook integration, call recording, ‘live employee’ presence, call queues, call-importance, call routing, call-text notifications, and much more.

Effective Communication through the Single Device:  Many of the USA workers are mobile-savvy. For all the business-associated work like managing the meetings of the sales; attending the industry conference or for helping the workers work from the comfort of their home, you require a phone system which is equipped with the ‘call forwarding’, VOIP and the digital voicemail features. The VOIP or the cloud-based business phone system in Surrey helps to route the phone service via the computers of the workers. This would help in having seamless and effective communication with the employees of your company through a single device.

Personalization: One of the essential factors to check out is customization while purchasing business phone systems in Surrey. Personalization of the business phones with features such as call routing is essential to fulfilling the organizational need. The ‘VOIP solution’ enables in changing of the greeting through the ‘virtual reception’. On the other hand, incorporating the changes on the ‘on-premise’ phone system requires meticulous planning and execution. Moreover, all the vendors do not provide the possibility of the addition of the new branches for the small businesses. Thus entrepreneurs of small businesses should invest in the VOIP solution as that seems to be more feasible for their small-sized businesses.

Deployment Cost: Both the conventional landline system as well as the VOIP system needs equipment or data storage. Both the systems have demerits and merits and you need to take into account each of the systems. The ‘on-premise’ system requires a huge cost upfront which includes installation of the system, training of the employee, IT support and maintenance. Hence it is suitable for a huge company that has an effective customer support team. For small companies, the ‘VOIP system’ is practical since it incurs a low-cost upfront. The cost involved is buying the IP phones for workers.

The Canada-based Ansatel Communications Inc. is a market leader for the communication services. We provide top-grade quality Panasonic Business Phones in Surrey along with converged voice and ‘integrated’ data solutions and you could select on the basis of your technology requirement and budget. You may contact us by calling up (604) 872-6500 for any questions. We look forward to helping you at the earliest.

Communication Is The Key: Streamlining Of Customer Experience For Your Business

10 Friday Aug 2018

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The internet connectivity today has become the omnipresent reality in the lives of most people. By stressing on the importance of the internet, companies often forget about the services and practices that are required at the back-end offices so that the digital aims of the enterprise can turn into reality.

Consumers today are inclined mostly towards online purchasing which is much more than just clicking the button of the mouse. Experts dealing with the services of business phone system address to the actual needs of small and large businesses so that they can effectively attain best customer experiences.

In this digital age, customer experience has become extremely vital especially if you are running an online business. There must be a clean line of communications between the buyers and the company so that there are no misunderstandings or gaps between them. Consumers are basically fickle beings and they have countless options open to them.

So, whenever they face any type of technological issue with the company they shift to the other options readily. Here are some tips for the companies using which they can craft an exceptional customer experience.

More Channels:

Provide your customers with multiple communication channels so that they can get connected with you quite easily. Be it voice or web chat, and email, every option must be open to the customers for inquiries. This can help the company in having a broad customer base and at the same time save costs, time and manpower.

Use Of Self-Service:

The use of IVR systems is great for greeting the customers when they contact you. The touch key commands and voice recognition can resolve the issues of the customers with ease. Thus, your employees need not get bothered much and can concentrate on other problems.

Many companies use Panasonic business phones in Vancouver which are great for transmitting calls from one end to the other. Thus, your customer executive can easily connect to the customers whenever they are in need.

Combination Of Your Wares:

Many businesses tend to keep the platforms for customer engagement and CRM systems separate from one another. This can prove to be counter-productive. The combination of the two systems help the agents of the company in interacting with the customers quite well. There are no chances of backlogs and valuable information of the customers can be obtained easily.

By using business phones, companies can keep a track of the interactions that take place with their customers, check the wait times, repeat sales and look into the resolutions of the first contact. By analyzing these statics, the company can take the necessary steps for improving the communication channels, if required.

Ansatel Communications INC. is one of the trusted providers of the business phone system in Surrey and Vancouver. We offer integrated data and voice solutions for communication so that companies can grow in a seamless manner. Our phone systems have centralized features which offer communication in multiple locations.

Guide To The VoIP Trends

06 Friday Jul 2018

Posted by in Ansatel, business phone system, Business Phone Systems, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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The Voice Over Internet Protocol or the VoIP has become immensely popular and the standard of the industry of communication. This type of business phone system has plenty of advantages to offer to the companies and their businesses. Some of the common benefits associated with the use of VoIP are scalability, cost efficiency, and flexibility. With the advancement of technology, the capabilities and functioning of the VoIP system have also become quite advanced.

The companies who are considering to make a switch to this type of business phone system in Surrey or planning to upgrade their existing VoIP system must be aware of the latest trends that are available in it. The use of Panasonic business phones have also become quite popular in the areas of Vancouver and Surrey owing to the seamless coverage that the systems offer. Here are the current innovations to be checked out for VoIP.

Artificial Intelligence:

The exploration of the field of artificial intelligence is always quite interesting. This technology is not just about making robots more functional or enhancing the convenience of various mundane tasks, but it is also getting used in the systems of VoIP these days. Artificial intelligence is today assisting in the repairs of the network even before any issues can put a break on the communication channel.

Further, the technology can be used to enhance the applications of communication via the analysis of speech pattern in emails and voice. Thus, the use of business phones is about to get a completely new dimension with the help of artificial intelligence.

Expansion In Mobile Integration:

The integrated and embedded apps with the 5G technology have led to an increase in the need for enhanced unified communications and mobile integration. The VoIP trends offer content sharing, team collaboration, and meeting support in this regard. The system also enables continuity of calls and seamless transfer which is a great feature getting appreciated by the busy professionals out there. The use of VoIP business phone system has today become a necessity in several offices.

The Aging Infrastructure Is Getting Removed:

With innovations and features getting installed in the VoIP systems each day, the traditional communication systems are getting replaced more rapidly. The VoIP services are better accommodating the contemporary requirements of the business houses. The facilities of digital video, voice, and data sharing have become more reliable and fast.

Security:

It is a matter of fact that as you go on using latest technologies there are sophisticated ways available for hacking the systems as well. The VoIP systems are no exception to the rule. However, the security features available to protect your business phones include several tools like spam filtering, firewalls, monitoring of the web content, spyware and virus protection.

Ansatel Communications INC. are the leading providers of the business phone system in Surrey. We offer flexible and convenient voice and data solutions to both small and big enterprises. Our experts provide customized communication services to the clients that perfectly fit their budget and technological needs.

 

How the VOIP Phone System Can Help Your Small Business?

18 Wednesday Apr 2018

Posted by in Ansatel, business phone system, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones

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For any business, whether large, mid-size or small, having a reliable phone system is a pre-requisite. The traditional old phone systems are quite difficult for configuring and scaling up and down as per requirement of the business. On the other hand the ‘Voice Over Internet Protocol (VOIP)’ supports a wide range of call features and technologies and configuring it is not a big deal.

What are the Benefits of the VOIP Phone System?

  • Easy Upkeep, Installation, and Configuration: The IP Panasonic business phones can easily be configured, installed and maintained. Moreover, little technical knowledge is needed for the installation of such a business phone system. The software of the VOIP phone system enables in adding users on a daily basis and that too in an affordable way. For using the ‘VOIP’ phone system, installation of the software or hardware is not required but you have to purchase the Panasonic business phones.
  • Easy Scaling Up and Down: As it is difficult to determine the number of phones you would be requiring for a business initially, you need to invest in a phone system that is scalable. In the case of the ‘traditional’ phone system, you have to determine the number of ‘phone lines’ you would need for your organization accurately for avoiding overspending on many lines. The problem to a great extent is solved by the ‘VOIP phone’ system. With such a phone system, removing and adding lines is so easy.
  • Supports Wide Range of Technologies and Features: There is a host of advantages of upgrading to the ‘hosted VOIP’ phone system. In addition to the basic features of the traditional phones, the ‘VOIP’ phone system offers advanced features such as call hold, call transfer, call hunt, auto phone menus, follow me, conference calling etc. Therefore, by investing in the ‘hosted’ VOIP business phone systems in Vancouver, you would enjoy the basic and advanced call features. Moreover, the ‘hosted’ VOIP phone system even supports ‘IP faxing’. You can send and receive faxes with this phone system with your email account.
  • Affordable: The ‘traditional’ phone systems need expensive repairs, installations as well as upkeep. Whereas, the hosted ‘VOIP’ business phone systems in Surrey help to save in the cost of installation. The calls users make using this system are much cheaper. If your organization demands to make many international calls regularly, the ‘VOIP phone’ system is the best phone system to invest in. It helps in appreciably saving on the phone bills.

For effective installation of the ‘VOIP phone’ system, avail the services of Ansatel Communications Inc. It is a Canada-based esteemed telecommunications services provider that offer first-rate quality services like messaging solutions, wireless capability,  IP networking etc. Invest in our phone systems and you would be happy with your decision. For further inquiries, reach us at (604) 872-6500. We would be glad to help you to best of our ability.

Why Should You Consider Choosing a VOIP Phone System for Your Business?

12 Tuesday Dec 2017

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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Having a dependable phone system is the key requirement of any business. The proprietary older phone systems are expensive and difficult to scale up and down and configure. Whereas the Voice over Internet Protocol (VOIP) can be easily configured and supports a vast range of technologies and call features.

The Merits Associated with a VOIP Phone System

o   Supports Comprehensive Range of Features and Technologies: The advantage of upgrading to the hosted VOIP phone system is that it supports a wide array of technologies and call features. All the traditional call features are available in the VOIP phone systems such as call transfer, call hold, call hunt, follow me, auto phone menus, conference calling and much more. Thus, by investing in the hosted VOIP business phone system in Surrey, you can enjoy both the advanced features as well as the traditional call features. Even in the modern age of instant communication and email, the necessity for faxes crops up from time to time. The VOIP system supports IP faxing. Without toner and paper, you can receive and send faxes with the email account with your hosted VOIP phone system.

o   Cost-Effective: The traditional phone systems required expensive installations, repairs, and maintenance. On the other hand, the hosted VOIP phone systems save on the installation costs. The calls made by using this phone system are way less expensive. If your business requires making a huge number of international calls on a daily basis the VOIP phone system is the right one to invest in to save considerably on your phone bills.

o   Easy to Maintain, Configure and Install: The IP business phones are easy to maintain, install and configure. People with little technical expertise can install this VOIP phone system. The hosted software of VOIP helps in adding new users easily and in a cost-effective way. To use the VOIP phone system, you do not have to install any hardware or software, but you only have to buy the Panasonic business phones in Surrey.

o   Easily Scales According to Business Requirement: It is difficult to assess how many phones you would be requiring for your organization during the initial stages of starting your business. If you are using traditional phones for your business you need to assess the number of phone lines you would require for your business in order to avoid wasting money in too many lines. All these problems can be solved with a VOIP phone system. With Panasonic business phones in Surrey, you can add and remove phone lines according to your requirement. You do not unnecessarily have to pay for more than required phone lines.

For installing an effective VOIP phone system for your organization, get in touch with the Ansatel Communications Inc. Being a reputed Canada-based telecommunications services provider we offer top-notch quality services such as wireless capability, messaging solutions, IP networking etc. Invest in Panasonic business phones and see the difference. For more queries, call up (604) 872-6500. We are looking forward to helping you.

The Common Mistakes to Avoid While Selecting a VOIP Phone System Vendor

09 Thursday Nov 2017

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones

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Due to the myriad benefits offered by the VOIP services such as cost-savings, ability to connect to multiple offices, enhanced telecommunication of the employees etc. many entrepreneurs are shifting from the traditional business phone system to the Voice over Internet Protocol (VOIP) services. Though there are a host of benefits offered by the VOIP infrastructure, you may be dissatisfied with the VOIP services if you choose the wrong vendor. Thus go through the following tips to avoid making the mistakes for choosing the wrong VOIP service provider.

Not Knowing the Basics of the VOIP Technology

The VOIP business phone system in Surrey is essential, but before deciding on your VOIP service provider acquire some knowledge of the VOIP Technology. You do not have to be an expert of the VOIP Technology but certain basic knowledge would help you in choosing the right service provider. Knowing the basics of the VOIP Technology would help you in avoiding the pitfalls a service provider may hide from you.

Ignoring the Hidden Charges

Many of the services providers try to lure customers with attractive budget packages but do not fall into the trap as the packages may have hidden prices and you would be fooled into paying much more than you have initially decided. Thus before investing in business phone systems in Surrey you should ask for the breakup of the cost from the service provider and know about any hidden charges like fees for support, license, usage etc. Make sure the VOIP service provider includes the long distance as well as the local calls in the unlimited calling package.

Selecting a New Entrant in the VOIP Industry

Be careful while choosing a new VOIP service provider as they may use you as their test subject. An established vendor is always preferable to a new entrant in the field as a reputed vendor is expected to know the trade well and would provide you with a system that runs optimally. Thus research thoroughly before choosing your VOIP service provider and get uninterrupted high-quality service needed for your business to run smoothly.

Not Enquiring About the Bandwidth

When you decide to install a VOIP business phone system, consider the bandwidth for effectively using the VOIP system. If you have to transmit a huge amount of data and voice over the Internet you need to have sufficient bandwidth, or otherwise, you would face problems with the data transmission. Thus it is advised to take the feedback from past clients on a specific service provider you are interested in availing services from.

If you are interested in installing the VOIP system, contact Ansatel Communications Inc. We are a Canada-based communications services provider. We provide top-grade quality communications services of high speed and clarity such as advanced messaging solutions, wireless capability, IP networking etc. Call us up (604) 872-6500 and we would help you at the earliest.

Features to Look For in a Business Phone System to Boost Business Growth

24 Tuesday Oct 2017

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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Effective communication plays an important role in the growth and development of a business. The success of an organization depends on the positive relationships with the coworkers, partners, and clients. As a result, it is important to invest in a proper business phone system. To buy a phone system for your company you need to look into an array of factors such as follows.

  • Customization:

This is an important consideration while investing in business phone systems in Surrey. Customization of business phones is important like call routing, greetings to meet the requirements of an organization. A VOIP solution helps in changing the greeting through a virtual reception. Whereas, incorporating changes in an on-premise phone system need a lot of execution and planning and all vendors do not offer the possibility of the addition of new branches for small businesses. Thus, VOIP solution proves to be ideal for the small organizations.

  • User-Friendly:

A user-oriented phone system facilitates the ease of communication. Thus, you need to have a phone system that your workforce can easily operate and they do not have to refer to a user manual every now and then.

  • Advanced Features:

The success of your organization depends on a large extent to an effective phone system. Thus make sure your business phone has leading-edge features like call recording,  outlook integration, call queues,  call routing, call-importance and call-text notifications, ‘live employee’ presence and much more.

  • Seamless Communication through Single Device:

Most employees these days are mobile savvy. For all your business-related work, such as managing the sales meetings, attending an industry conference or to help your workers work from their home, you need an effective business phone system that is equipped with the digital voicemail, VOIP, and the call forwarding features.

The cloud-based or VOIP business phone system in Surrey enables routing your phone service through workers computers. To this, you can integrate the desk phone and organization provided mobile phone services for a seamless communication with your employees by means of only one device.

  • Deployment Cost:

Both VOIP systems, as well as landline traditional system, requires data storage or equipment. Both have its share of merits and demerits and you have to consider each before deciding on your phone system.

The on-premise system needs a high upfront cost, that includes employee training, installing system and for maintenance and IT support. Thus, it is ideal for only a large organization with a good support service team. For a small organization, the VOIP system is feasible as it incurs a low upfront cost. The only cost is purchasing IP phones for the workers.

Ansatel Communications Inc. is a Canada-based leading provider of the communications services. We offer top-notch quality Panasonic Business Phones in Surrey as well as integrated data solutions and converged voice and you can choose according to your budget and technology requirement. Contact us at (604) 872-6500for further queries. We are looking forward to helping you promptly.

 

What Should You Know Before Getting a Business Phone System?

28 Thursday Sep 2017

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Technological upgrades are taking place as you are reading this sentence. In this fast-moving world, it is important for you to keep your business up to speed with the changes that take place. When it comes to getting a new business phone system or updating the existing one, you must know what you are getting into before investing. The business phone system must be big enough to interconnect your whole business premise and capable of handling the volume of calls that comes in goes out.

Here are the three basic phone systems suitable for a business place. Each of them can get outsourced for handling and switch to a cloud-based host.

  1. Voice Over Internet Protocol

This system is the latest in the telephone industry for businesses. Large businesses that require high-quality, fast and long distance calls opt for this system. The VoIP system allows the caller and receiver to communicate across countries at cheaper rates than the earlier business phones. This enables owners of multinational businesses to connect with employees all over the world.

A business can leave the task of hosting the main system to the service provider and save costs of installation and maintenance.

  1. Private Branch Exchange

It is the best system for those businesses places that employ a large number of employees at one place and has to deal with thousands of clients each day. It allows automatic routing of all incoming calls and this makes communication within large firms easier and faster. It also comes with a UPS that allows the business to function for a long time in the event of a power-cut.

A hosted PBX system frees the business from the job of handling the switch devices. Even when the system is maintained by the connection provider, the business retains all the features that this business phone system has to offer.

  1. Key System Unit

The most basic of all the business phone system is the Key System Unit. It is enough for small businesses where employees work as phone operators. The number of phone lines that it a can incorporate is low so there are fewer connections through this system than the previous ones. However, it is easy to set up and use as it is very similar to a home telephone system.

The variation that a business can opt-in this system is the wireless KSU system. This has the capabilities of the wired line and adds the features of flexibility and portability. However, it is limited in terms of the number of operators who can use it.

As a business owner, you want to keep in touch with your employees and your clients all the time. At Ansatel Communications, we help you to get the best business phone system in Vancouver. Our Panasonic business phones are top-notch and get you online faster tha