Category Archives: PANASONIC BUSINESS PHONE SYSTEM

Ansatel provides Panasonic Business Phone systems in the Lower Mainland since 1983. Available 24/7 for all of your service needs.

How Can Unified Communications Benefit Your Business?

10 Friday Apr 2020

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Unified communications allow businesses in managing their multiple contacts in the most efficient manner. The system helps in leveraging various types of communication platforms which help in the smooth flow of information in the company. With unified networks of communication, there is better handling of suppliers and effective interaction with the customers.

The modern Panasonic business phones in Surrey come with several latest features installed in them that help to integrate VoIP with video conferencing and instant messaging. This helps in enhancing the call facilities in the company. Real-time communications like call conferencing and screening can also get integrated these days for the ease of communications.

Benefits Of UC For Businesses:

Unified communications have ample benefits to offer to companies. With a flexible and single communication infrastructure, your business communications can get streamlined and enhanced. The advanced business phone systems in Surrey have the latest features which can easily get scaled-down and up as per the requirements of the businesses. Here are some of the other benefits that UC offers to multiple businesses.

  • Hyper-mobility: UC enables users to access their files using different devices ranging from laptops, tablets, smartphones, and many more. This means you can serve your customers from almost anywhere. It helps in opening up huge opportunities for remote work and real-time collaborations.
  • Enhanced Productivity: By using the modern business phone system in Surrey, several productive communication features like call routing, call info, etc. get enhanced. These features help your employees to better serve the customers. For instance, connecting with customers via video or web calls offer them a rewarding experience. Real-time interactions also help in opening up new doors for better collaborations. The time gaps and delayed responses between the dispersed teams also get minimized a lot.
  • Single-Point Of Contact: When your business communications get clearly defined, stakeholders, can easily reach you by either phone, email or SMS. They can make use of their preferred communication network be it the IP phone, IM or email to get connected with the companies. This flexibility enhances the experience of the customers with the company even more.
  • Real-Time Updates: With your business flourishing in various parts of the country and world, you require real-time updates about its operations. You can contact with your colleagues from any part of the world using the latest communication networks. This enables businesses to share the correct information with the correct people at the right time.

Implementing unified communications in your company, you can easily lower your phone bills and travel costs. By improving the day-to-day interactions in your office, you can transform business goals in no time. Ansatel Communications INC. is the leading provider of the business phone system in Surrey. Our business phones come with powerful features offering scalability, clarity, and affordability in communications. Our Panasonic business phones in Surrey offer seamless network and expansion solutions to the users.

 

 

 

Why Choose Business Phone Systems For Your Company?

12 Tuesday Nov 2019

Posted by in business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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A business phone system refers to a multi-line telephone system. They are typically used in business environments due to the various advantages they offer. Having a good business phone system is essential for the proper functioning of your workplace.

A well-integrated and feature-packed system of modern business phones helps to manage the workflow of your company effectively. It facilitates communication and adds fuel to the rapid growth of your business.

The communication within the workplace, as well as with clients, becomes flawless. This, in turn, leads to major boosts for your company. Some advantages of business phone system will help you understand its importance at greater depths:

They Make Managing Your Business Much More Efficient

To do a good job with the management of your business, proper communication is of utmost importance. An efficient business phone system in Surrey can help you unify the overall communication. It brings together all forms of communication together, such as calling and emails.  Since all the communication can be done through a single channel, the quality of your service and customer satisfaction level increases drastically.

Business Phone Systems Are Cost-Effective

Another great advantage that this system has to offer is cost-effectiveness. You can avail a lot of useful features and that too for very less price. Panasonic Business Phones works over VoIP (Voice over Internet Protocol); thus, you can save a lot by not needing hard cables, phones, network switch and many more. The expenditure on calls -both local and international, is also lowered considerably.

Useful Additional Features Come Very Handily

Business phones help you create a professional air at your workplace, irrespective of whether your company is big or small. Excellent additional features that come with business phone systems.

With features like auto-response, call waiting, and IVR (Interactive Voice Response), customer service quality grows greatly. You can implement actions like conferencing, call transfer easily and keep track of call logs and histories. Usage of this system lets your employees work much more efficiently to serve the customers.

 

Always Suits Your Type Of Business

With the best business phone system in Surrey, adaptability is never a problem. It will be suited to the nature and demands of the work your company does and continue to do so as the business expands. It works over a virtual platform and does not need hard lines. You are free to add business phones and create as many lines as you desire.

Ansatel Communications INC. brings the best telecommunications service in Canada. Get the perfect phone system for your business with their help. With more than 35 years of experience in the job, they offer complete solutions for all your communication needs and help to grow your business seamlessly in this tough, competitive environment.

 

Top Advantages of Using Business Phone Systems in Your Workplace

15 Thursday Aug 2019

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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A business phone system is crucial to the ideal functioning of the workplace. A proper business phone system can help grow your business and make it more efficient and adaptable to growth and change. Panasonic Business Phones in Vancouver not only helps in improving communication within the workplace, but it can make handling customer, and client calls easier.

A business phone system can help you to manage your business or office effectively and facilitate communication. Let us look at some of the advantages that a business phone system provides over regular phone company sets.

  1. Adaptability: A major advantage of business phone systems in Surrey is that they are highly adaptable to the nature and demand of the business. A business phone system essentially works over a virtual platform using the VoIP or the Voice over Internet Protocol.

Since there are no hard lines, you can easily add business phones and create any number of lines within the system. An internet-based phone system can help manage a small business but also keep track and adapt along with the enterprise’s growth.

  1. High-End Features: With business phones, you can lend a professional air to your firm even if it is a small one. You can implement features like call waiting, auto-response, and IVR or Interactive Voice Response services at minimal costs.

It also helps improve customer service greatly as it allows easy call transfer, conferencing, along with proper call logs and call histories. Since business phone systems work over the internet, you can also have numbers displayed on computer screens enable pop-ups to help your employees serve clients better.

  1. Cost-effective: Another major advantage of Panasonic Business Phones in Vancouver is that they cost significantly less and provide a lot of additional features for lower prices. Since the whole system works over VoIP, there is no need to set up or maintain hard cables, an on-site PBX or a network switch, or phones. On top of that, the cost of calls itself is lowered drastically. Since calls are made over the internet, you can make calls—local or international at low prices.
  2. A Unified Communications System: Another major advantage that a business phone system provides is that it can help bring together all forms of communication within the workspace. Since phones work over the internet, they can be synced with other methods of communication like emails.

It means messages can be automatically transcribed, remote workers can access and attend calls, and all communication can be conducted through one channel, which greatly reduces the chances of losing a call.

With business phone systems in Vancouver, your business can get all it takes to reach the top. Get the best business phones with Ansatel and easily switch to business phone systems today to make the most out of your business.

Everything That You Require To Know Regarding The Business Phone Systems

21 Thursday Feb 2019

Posted by in Ansatel, Business Phone Systems, business phone systems in Vancouver, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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Being a ‘cutting-edge’ solution for communication issues, phone systems are a useful tool for making outgoing and incoming calls even more efficient. The recent developments in the telecom industry have enhanced the advanced phone systems with a number of features which are helping them to provide solutions to many businesses.

Most of the organizations are acquiring business phones to make sure that you are effectively connected to the caller with the help of one or more lines. Both the small as well as medium-sized organizations get to establish better business relations with the use of business phone systems. So if you are considering the idea of procuring an efficient phone system, make sure that you have a clear idea about the same.

Positive Highlights Of The Business Phone Systems

The main motive of establishing a sound phone system in your office is to enhance the networking capabilities of the employees. This is because the business phones make it much more effective and easier to communicate with the customers and dealers.

Moreover, it also acts as a time-saving method of communication which is carried out in an efficiently organized manner. There are a few kinds of Panasonic business phones which have cost-saving facilities that tend to reduce the call costs tremendously. Such advanced technologies manage to cut down the rates of local and the long distance calls.

Make Sure That You Take The Right Decision In Choosing The Business Phones

There are different kinds of business phones available in the market which relates to the businesses according to their features. In order to acquire the most suitable phone system for your business, you need to keep a few essential things in your mind.

As the business phone systems in Vancouver considered to be a long-term investment, you need to discover the features that you are looking for. The features on your business phone system would depend upon the purpose you would be using the phone system for. Plus, you should also ensure that you acquire the exact number of phones in accordance with the total number of actual users.

Choose The Business Phone System According To The Priorities

One of the most important factors that you must take into account is the average number of calls that are supposed to be conducted through the phones. This particular data would ensure that you get the best business phones as per your requirements. Whether you would like to opt for VoIP or PBX, it would totally depend upon your needs and preferences.

So in order to procure the best phone systems for your organization, you would have to ensure that you check out Ansatel Communications Inc. We provide all our customers with the best business phone systems available in the market.  All you have to do is get in touch with us and let us guide you through the procedure of getting the best products out there.

How the VOIP Phone System Can Help Your Small Business?

18 Wednesday Apr 2018

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For any business, whether large, mid-size or small, having a reliable phone system is a pre-requisite. The traditional old phone systems are quite difficult for configuring and scaling up and down as per requirement of the business. On the other hand the ‘Voice Over Internet Protocol (VOIP)’ supports a wide range of call features and technologies and configuring it is not a big deal.

What are the Benefits of the VOIP Phone System?

  • Easy Upkeep, Installation, and Configuration: The IP Panasonic business phones can easily be configured, installed and maintained. Moreover, little technical knowledge is needed for the installation of such a business phone system. The software of the VOIP phone system enables in adding users on a daily basis and that too in an affordable way. For using the ‘VOIP’ phone system, installation of the software or hardware is not required but you have to purchase the Panasonic business phones.
  • Easy Scaling Up and Down: As it is difficult to determine the number of phones you would be requiring for a business initially, you need to invest in a phone system that is scalable. In the case of the ‘traditional’ phone system, you have to determine the number of ‘phone lines’ you would need for your organization accurately for avoiding overspending on many lines. The problem to a great extent is solved by the ‘VOIP phone’ system. With such a phone system, removing and adding lines is so easy.
  • Supports Wide Range of Technologies and Features: There is a host of advantages of upgrading to the ‘hosted VOIP’ phone system. In addition to the basic features of the traditional phones, the ‘VOIP’ phone system offers advanced features such as call hold, call transfer, call hunt, auto phone menus, follow me, conference calling etc. Therefore, by investing in the ‘hosted’ VOIP business phone systems in Vancouver, you would enjoy the basic and advanced call features. Moreover, the ‘hosted’ VOIP phone system even supports ‘IP faxing’. You can send and receive faxes with this phone system with your email account.
  • Affordable: The ‘traditional’ phone systems need expensive repairs, installations as well as upkeep. Whereas, the hosted ‘VOIP’ business phone systems in Surrey help to save in the cost of installation. The calls users make using this system are much cheaper. If your organization demands to make many international calls regularly, the ‘VOIP phone’ system is the best phone system to invest in. It helps in appreciably saving on the phone bills.

For effective installation of the ‘VOIP phone’ system, avail the services of Ansatel Communications Inc. It is a Canada-based esteemed telecommunications services provider that offer first-rate quality services like messaging solutions, wireless capability,  IP networking etc. Invest in our phone systems and you would be happy with your decision. For further inquiries, reach us at (604) 872-6500. We would be glad to help you to best of our ability.

The Common Mistakes to Avoid While Selecting a VOIP Phone System Vendor

09 Thursday Nov 2017

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Due to the myriad benefits offered by the VOIP services such as cost-savings, ability to connect to multiple offices, enhanced telecommunication of the employees etc. many entrepreneurs are shifting from the traditional business phone system to the Voice over Internet Protocol (VOIP) services. Though there are a host of benefits offered by the VOIP infrastructure, you may be dissatisfied with the VOIP services if you choose the wrong vendor. Thus go through the following tips to avoid making the mistakes for choosing the wrong VOIP service provider.

Not Knowing the Basics of the VOIP Technology

The VOIP business phone system in Surrey is essential, but before deciding on your VOIP service provider acquire some knowledge of the VOIP Technology. You do not have to be an expert of the VOIP Technology but certain basic knowledge would help you in choosing the right service provider. Knowing the basics of the VOIP Technology would help you in avoiding the pitfalls a service provider may hide from you.

Ignoring the Hidden Charges

Many of the services providers try to lure customers with attractive budget packages but do not fall into the trap as the packages may have hidden prices and you would be fooled into paying much more than you have initially decided. Thus before investing in business phone systems in Surrey you should ask for the breakup of the cost from the service provider and know about any hidden charges like fees for support, license, usage etc. Make sure the VOIP service provider includes the long distance as well as the local calls in the unlimited calling package.

Selecting a New Entrant in the VOIP Industry

Be careful while choosing a new VOIP service provider as they may use you as their test subject. An established vendor is always preferable to a new entrant in the field as a reputed vendor is expected to know the trade well and would provide you with a system that runs optimally. Thus research thoroughly before choosing your VOIP service provider and get uninterrupted high-quality service needed for your business to run smoothly.

Not Enquiring About the Bandwidth

When you decide to install a VOIP business phone system, consider the bandwidth for effectively using the VOIP system. If you have to transmit a huge amount of data and voice over the Internet you need to have sufficient bandwidth, or otherwise, you would face problems with the data transmission. Thus it is advised to take the feedback from past clients on a specific service provider you are interested in availing services from.

If you are interested in installing the VOIP system, contact Ansatel Communications Inc. We are a Canada-based communications services provider. We provide top-grade quality communications services of high speed and clarity such as advanced messaging solutions, wireless capability, IP networking etc. Call us up (604) 872-6500 and we would help you at the earliest.

Features to Look For in a Business Phone System to Boost Business Growth

24 Tuesday Oct 2017

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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Effective communication plays an important role in the growth and development of a business. The success of an organization depends on the positive relationships with the coworkers, partners, and clients. As a result, it is important to invest in a proper business phone system. To buy a phone system for your company you need to look into an array of factors such as follows.

  • Customization:

This is an important consideration while investing in business phone systems in Surrey. Customization of business phones is important like call routing, greetings to meet the requirements of an organization. A VOIP solution helps in changing the greeting through a virtual reception. Whereas, incorporating changes in an on-premise phone system need a lot of execution and planning and all vendors do not offer the possibility of the addition of new branches for small businesses. Thus, VOIP solution proves to be ideal for the small organizations.

  • User-Friendly:

A user-oriented phone system facilitates the ease of communication. Thus, you need to have a phone system that your workforce can easily operate and they do not have to refer to a user manual every now and then.

  • Advanced Features:

The success of your organization depends on a large extent to an effective phone system. Thus make sure your business phone has leading-edge features like call recording,  outlook integration, call queues,  call routing, call-importance and call-text notifications, ‘live employee’ presence and much more.

  • Seamless Communication through Single Device:

Most employees these days are mobile savvy. For all your business-related work, such as managing the sales meetings, attending an industry conference or to help your workers work from their home, you need an effective business phone system that is equipped with the digital voicemail, VOIP, and the call forwarding features.

The cloud-based or VOIP business phone system in Surrey enables routing your phone service through workers computers. To this, you can integrate the desk phone and organization provided mobile phone services for a seamless communication with your employees by means of only one device.

  • Deployment Cost:

Both VOIP systems, as well as landline traditional system, requires data storage or equipment. Both have its share of merits and demerits and you have to consider each before deciding on your phone system.

The on-premise system needs a high upfront cost, that includes employee training, installing system and for maintenance and IT support. Thus, it is ideal for only a large organization with a good support service team. For a small organization, the VOIP system is feasible as it incurs a low upfront cost. The only cost is purchasing IP phones for the workers.

Ansatel Communications Inc. is a Canada-based leading provider of the communications services. We offer top-notch quality Panasonic Business Phones in Surrey as well as integrated data solutions and converged voice and you can choose according to your budget and technology requirement. Contact us at (604) 872-6500for further queries. We are looking forward to helping you promptly.

 

Why is it Necessary for Call Centers to Have a Call Recording Solution?

07 Friday Apr 2017

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Earlier call recording and storage was expensive and complex but with the arrival of call recording software, it records the phone conversations over the Voice Over Internet Protocol (VOIP) or the Public Switched Telephone Network (PSTN) and finally stores it in digital-audio format. The software even has the function of call logging as well. Call centers should all have the call recording software for the myriad benefits offered by it.

The Advantages of the Call Recording Software

Augment Agent Performance
Recording a call can help to improve the performance of the agent of the call centre. All the agents are expected to communicate effectively, politely and clearly with the customers answering patiently all their queries. The best way the management of a call centre can monitor the performance of its employees, is by hearing the recorded calls. On the basis of the recorded calls the managers can give further training to the employees to improve their performance.

Enhance Customer Satisfaction
The recorded calls in business phone system in Surrey help the managers to resolve the customer complaints promptly. For instance, if an agent jots down the wrong information of the credit card of a customer, the manager can listen to the recorded call and correct the wrong information acquired by the agent instead of calling up the customer again. This saves the Company money, time and avoids irritating the customers as well.

Effective Sales Training to the Agents
The information or data collected from recorded calls can be used to offer productive sales training to call-centre agents. For example, if a customer is in happy mood, he will provide information on a lot of things during a conversation between him and the agent. This data or information can be used to boost the sales. Deft and experienced agents know how to push a product to a customer. By playing the calls of the experienced agents, managers can train the juniors. He can also select a bad call to point out the things that agents need to avoid while interacting with the customers.

Performance reviews
Reviewing the performance is of great importance to the employees as well as the company. With the help of the call recordings, the managers can compare the employee performance to the benchmark set by the company. On the basis of the calls the agents can find out their short comings and improve their tone and performance. The supervisors and the managers can also guide them for the same.

Better security
With an effective call-recording system in place, management can monitor the inappropriate calls and find out security problems. This helps to lower the personal calls made by employees.

In addition to the call recording software, new age systems like screen recording also helps to boost the employee performance and customer experience.

Ansatel Communications Inc. is a reputed provider of communications services. It offers superior quality Panasonic business phones as well as Panasonic communication assistant productivity software. It provides top-notch quality business phone systems in Surrey and high-performing VOIP business phone system. Contact their experts for queries by calling at (604) 872-6500.