5 Features of Modern Office Phones We Bet You Are Not Familiar With

Irrespective of the size of your organization, an office phone is among the essential tools to ensure smooth business operations. Starting with the simple communication devices, business phones have evolved into sophisticated systems that contribute towards increased business efficiency and improved staff productivity and that too at reduced costs. If you have recently recognized the need of replacing traditional phones with technologically-advanced phone systems, start by exploring their top-notch features.

Plug and Play Devices

Many Panasonic phone models are the excellent examples of plug and play devices that add great flexibility to the entire workplace environment. How? These phones can be simply plugged into any Ethernet port at your office and put to work right away. It means no installation efforts are required. Moreover, your employees may take the phone from one location to another within the premises and use it conveniently without setting it again and again.

The SIP Advantage

Are you new to the Session Initiation Protocol or SIP? If yes, you are missing the advantage of SIP-powered office phones. SIP enabled phone systems are scalable which means that it allows addition and removal of channels as per your workplace needs and that too within few minutes. Easy call diversion (from one site to another) and low call traversing costs are other benefits you get to enjoy with the protocol.

Open Source Communication Solutions

Whether you are planning to use unified communication and collaborative services from BroadSoft or custom communication solutions from Digium, the latest business phones extend their support to each of the popular platforms and solution providers. Brekeke, Asterisk, Metaswitch and BroadWorks are some other names in the list.

Business Applications

One of the popular Panasonic phones is KX-UT670 which offers excellent support to development of truly useful business applications. While mobile apps are definitely essential, having apps developed for browsing internet, checking mails, fixing calendar appointments and other activities on office phones is indeed an outstanding advantage.

Conferencing

Even if your employees are located miles apart while working at different branches, you can enjoy the three-way conferencing facility offered by the bestselling phones from the brands like Panasonic. It means that apart from data and voice transmission, these phones open another channels of communication in the form of conferencing.

You can imagine how valuable these phones prove for small and medium sized businesses, not only to save time, costs and resources but also to make them powerful at various fronts like client calling, customer service and intra-office communication.

Ansatel Communications Inc. leads the field of telecommunication services and solutions in Canada and has evolved by offering customized solutions to clients since 1983. In addition to Panasonic office phones, PBX systems and communication servers, the company also deals in products like Nortel business communication managers, networking switches, wireless routers, wireless headsets, conferencing stations and many more. The experts from the company also guide small and medium business owners in establishing high performance business communication systems at reasonable costs. If you wish to invest in the best communication solutions for your startup or small business, it is the right time to avail the world-class options from the company.

Pick up the Best Panasonic Contact Centre Phone Systems for Your Business

 

Businesses, big and small, progress or lack behind in the competition based on how well they offer customer support. Query resolution, information sharing and customer assistance on phone contribute significantly in this direction. Panasonic business phones boast of designs and functions that fully meet the needs of customer contact centers. Here are some of their benefits and a brief guide to choose the right options.

Why You Need Them?

Better Call Distribution: You can optimize a Panasonic phone to distribute calls among the available agents. It is a great way to minimize call wait time and also to forward the call by creating segments based on geography and callers’ past histories.

Improved Customer Support: Many of the Panasonic business phone systems can be connected to the company’s CRM system, order-tracking software and other business applications which allow the contact centre agents to access callers’ data and history and entertain their queries appropriately.

Enhanced Call Monitoring: It is essential that you supervise the performance of your agents to add value to the customer support. For this, these devices offer features like call recording, call reporting and call log maintenance which allow supervisors in call quality monitoring.

Added Accessories: Every popular Panasonic phone system offers support for a number of accessories like full-duplex speakerphones, Ethernet ports, extended handset cords, headset jacks and more to let your agents enjoy better calling experience.

Choosing the Right One

The needs of different types of contact centers may differ in regard with the environment, call frequencies, available infrastructure and more. Here are some important considerations while choosing the best Panasonic business phone system:

Easy-to-install: Models like KXTPA65 are easy to install as these don’t require wired LAN for installation. You can easily integrate them with your existing contact centre setup.

Easy-to-use: With features like multiple programmable buttons, large LCD displays, great graphic displays with backlight and HD audio quality, the bestselling Panasonic phone systems like KX-NT 560 and KX-NT556 IP are among the top options.

Performance: KX-DT343B offers a navigation pad which allows fast name and telephone number programming and quick number searching which contribute towards good customer support. Another good model is NT400 which has chat screen and company portal screen as great add-ons. These performance enhancements are obviously an advantage for call and contact centers.

The Perfect Fit: For a contact centre environment, Panasonic phones with ergonomic deigns, low standby power consumption, volume control and other similar features are definitely the powerful tools for the agents and representatives.

Ansatel Communications is a reliable name in the field of contact centre and office telephony devices. The company has an updated stock catalogue of Panasonic business phone models that meet the needs and budgets of different businesses. You can explore the category of Panasonic desktop phones, business phones, cordless phones and other devices and compare their features to make the right choice. Located in Vancouver, Canada, the company ensures quick order booking and fast delivery to its buyers. Whether you are starting a new business contact centre or are disappointed with the performance of an existing one, it is the time to bring in the change with top-class business phones.

 

Panasonic Business Phone Systems Enhance Workplace Productivity in Numerous Ways

 

Business phone systems are essential for any modern workplace to promote efficient work culture. Whether your business has dozens or hundreds of employees, these smart devices touch many aspects of effective communication which directly influences the way they cater to the needs of customers, clients, affiliates and everyone else connected to your organization. Panasonic business phones aptly fit the workplace requirements and bring onboard the advantages like unified communication and advanced telephony. Here’s how investing in them equals increased productivity.

 

Automation

The efficiency-driven workplaces heavily rely on human-machine interactions and interactive voice response systems are truly the winners in this regard. With a Panasonic phone, you can easily automate inbound calls (for excellent customer assistance and support) as well as the outbound ones (for brilliant marketing ideas). Automated callback is another advantage which helps businesses to keep track of their customers. This not only reduces your staff’s burden, but also encourages efficiency with more customers entertained in less amount of time.

 

Personalization

In 2016, your workplace would seriously fail to be efficient if it lacks personalized communication. Your business customers would be happy to receive personalized greetings whenever they call as it would make them feel special. Moreover, the bestselling Panasonic business phone systems offer features like convenient call transferring which take the customers to the right person or extension for query resolution without putting the call much on hold.

 

Data Handling

By installing the best Panasonic phone systems, you can transform the way your employees handle data regarding important business and customer contacts. Here are some notable points:

• Paperless labeling allows better approach of data recording
• Speedy access to caller ID data to keep track of incoming, outgoing and missed calls
• Easy data transmission via technologies like Ethernet and Bluetooth
• Instant data access which reduces the call time and allow employees to offer better customer services.

 

Flawless Communication

Starting with one Panasonic business phone system, you would easily note the changes introduced in business communication and you would soon invest in more. With support for the newest technologies like SIP, these devices allow benefits like:

• Integrated data and voice connections
• Lowered traffic congestion
• Reduced telephony costs
• Less hardware costs and
• Easy over-the-IP communication

 

Conference calling and seamless connectivity with remote employees are among many other features of Panasonic phones. Having such great communication tools at workplace is almost essential for your business’s growth and success.

 

Ansatel Communications has handpicked the most amazing Panasonic business phone models which meet the requirements of small, medium and large businesses. The experts working with the company assist organizations in selecting devices with the top business-friendly features, touch screen functionality, high quality audio-video support programmable feature keys. You also choose among devices with low power consumption, full duplex speakerphones, navigator pods and ease of installation. Also have a look at the company’s wide range of Panasonic cordless phones that are ideal for mobile employees and other tools like PBX systems, network servers, voice processing systems and much more.

 

The business phone system offers an enterprise not merely a means of effective communication, but many functions and features that can simplify tasks, increase productivity and improve overall business efficiency. Irrespective of whether you are a brick and mortar store or an online business, you can harness the potential of the right business phone solution to improve your bottom line.

Earlier, small enterprises had inhibitions about feature-rich business phone systems because they are extremely complex as well as expensive. Only the big players in the industry used these cutting-edge communication systems. However, preferences and needs have evolved over the years. Today, small businesses have several options for unified communications, which can support large-scale and complex business operations but with a much affordable price tag. Business owners can now choose a suitable package with intuitive features that meet their requirements and help improve their productivity.

Discussed are some of the key features of top-notch business phones:

1. Ergonomic and User-friendly Design

 Modern business phone systems are typically ergonomic in design and extremely user-friendly. The buttons are grouped according to their functions and placed conveniently for ease of use. Certain features like Do Not Disturb, Volume, Conference Calling, Voice Mail, Call Mute, Re-Dial, Hold, etc. are available right at your fingertips.

2. Easy Installation

 Not all business telephones are complex. Today, there are plenty of choices available that are much easier to configure and update. Just a few steps and your business phone will be installed and configured right away! You can also upgrade the software easily by following the instructions.

3. Bluetooth Technology

 Bluetooth is one of the latest evolutions in enterprise-grade telephone systems, which has made business operations much faster and convenient. The technology not helps integrate your business phone with your Smartphone, but can connect to headsets easily to keep caller conversations private.

4. Voicemail

 Voicemail has been there since long. However, the latest additions in voicemail service are worth mentioning. Voicemail transcription is one new feature that comes exceptionally handy, particularly when a customer/client sends you a voicemail after office hours. The message will be transcribed and send to you as an email. You can easily view the message and determine whether it is important. Additionally, when a voicemail is left, the phone system will time stamp it and send to your inbox for listening. This cutting-edge feature lets you listen to the voicemail in your inbox.

5. Mobile and Data Networking Capabilities

With the aid of VoIP technology, you can receive and make business calls anywhere, anytime, without a dedicated business phone system. Shared voice and data networking system on business phones also improves business capabilities.

Ansatel Communications brings to you an array of feature-rich and scalable business phone systems from the global leader, Panasonic. The business communication systems efficiently meet changing needs of large, mid-sized and small enterprises, offering a wide spectrum of features and functionalities. With unified communication systems from Ansatel, you can expand network solutions seamlessly, have centralized feature access across multiple locations, easily configure the system, and have support for wireless connectivity and mobile workforce.

Effective communication is one of the key driving forces behind increased collaboration across the enterprise, improved productivity, reduced operational costs, and business growth. As such, converged communication systems such as business phones have gained exponential popularity in recent years.

A business phone system includes several unique features unlike an ordinary telephone system, and is truly designed to meet the growing needs of an enterprise. Right from voice calling to data networking, wired and wireless connectivity, and integration with Smartphones with Bluetooth and Wi-Fi, converged communication helps to improve overall business communications.

So, how businesses can benefit from converged communications? In this blog, we will discuss the potential advantages a business can have by harnessing the power of IP telephony.

Network Integration

 Perhaps one of the biggest advantages of business phone systems is network integration. This helps enterprises to improve voice communications while minimizing call costs and PBX. The new technology allows voice calls as well as data traffic to share the same network, which is defined as Converged Communication. The phone system routes all voice calls over this shared voice and data network, providing top-notch features like voicemail, remote working capabilities and one-click call management to improve overall business communication. Additionally, network integration can help enterprises protect their existing investments by achieving the above benefits without having to replace the existing telephone system.

Ability to Respond Better and Quick

The modern business environment demands instant response. With business phones that aid in converged communication, enterprises can better anticipate and quickly respond to customer requests.

Unified Communication System that Minimizes Disruption

The goal of implementing business phone systems is to integrate a unified communication system in complex business environments as well as eliminating disruption that may be caused to existing business telephone systems and operations. Thus, you can have a fully-integrated, highly scalable voice and data networking solution that deliver instant results to the clients.

Supports Multiple Devices

 Converged communication helps support multiple devices to cater to changing requirements of distributed operations and a mobile workforce. So, right from a business telephone to mobile devices and other equipment, you can have it all, integrated to one communication system.

Seamless Business Operations

 With a business phone system, employees can easily conduct business virtually anywhere, anytime. Moreover, it is also easier to assemble and disassemble different work groups virtually and anywhere in the world to cater to changing needs.

Ansatel Communications is one of the leading providers of business phone systems in Vancouver. They offer fully integrated and robust voice and data solutions to big and small enterprises. The company specializes in delivering top-notch business phones in Surrey that include premier brands like Panasonic. Panasonic is a global leader in business communications and cater to needs of small to mid-size businesses. In addition to cutting-edge unified communication systems, Ansatel also provides dedicated services for voicemail systems, headsets, data cabling, LAN configuration, and IP PBX/VoIP. Their converged voice and data solutions help businesses address specific technology and budget needs that may help the enterprise grow seamlessly in the future.