Tag Archives: Panasonic business phones in Surrey

The Merits Associated with Cloud-Based Services

06 Tuesday Mar 2018

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The popularity of the cloud-based communication services is soaring high due to the scores of benefits they offer. Many businesses are making use of the cloud-based services for the convenience of managing servers, disaster recovery and cutting down on IT costs.

Why Should You Invest in the Cloud-Based Communication Services?

  • Enhanced Productivity: The cloud-based Panasonic business phones along with the collaboration tools make it easier to stay connected and share business information with other employees from anywhere and anytime. Such a business phone system gives you the freedom to arrange video conferences, initiate calls, launch voice, share documents, access corporate directories and use instant messaging anytime and from anywhere. This undeniably would boost employee productivity.
  • Commendable Customer Service: The cloud-based services give the opportunity of responding to the customers promptly. It enables employees to work 24/7 from anywhere. The intelligent call-routing feature helps in providing customers with the proper information by the right business employee. Cloud-based services enable the remote employees to be part of the business’s queue during peak call-handling times for reducing the customer wait times. Prompt response to the queries can help you to gain more customers and thereby help your business to prosper.
  • Profitable: By making use of the cloud-based Panasonic business phones in Surrey, you could add new features to your existing phone systems such as video conferencing, auto-attendant features and various advanced You could choose from a wide variety of endpoints as well as an automated callback at a cost-effective price. Moreover, you could use these facilities without spending a penny on the infrastructure. It is a wise decision to make since you can gain access to the adequate capabilities with just a monthly software licensing fee without having to spend on managing IT staff.
  • Deployment Flexibility: The cloud-based services would help you to scale up or down on the basis of your organizational requirement. You only need to buy the needed software licenses without paying more. The cloud-based communication services are beneficial especially for the small organizations.
  • Enhanced Communication: The cloud services help the employees of an organization to gain access to apps, phones, unified messaging, chats etc. from all kinds of devices. This enables in connecting with employees for a better conference and for resolving issues. Your customers may reach you at a specific phone number no matter what device you use.

For buying cloud-based VOIP or PBX systems, like business phone systems in Surrey, Ansatel communications Inc. is the best brand. We offer a score of services and products for communication such as the Panasonic business phones, PBX or IP VOIP services, voicemail systems etc. The IP VOIP service is a synthesis of PBX functions along with cutting-edge IP technology that enables advanced networking and messaging.

Why Should You Consider Choosing a VOIP Phone System for Your Business?

12 Tuesday Dec 2017

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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Having a dependable phone system is the key requirement of any business. The proprietary older phone systems are expensive and difficult to scale up and down and configure. Whereas the Voice over Internet Protocol (VOIP) can be easily configured and supports a vast range of technologies and call features.

The Merits Associated with a VOIP Phone System

o   Supports Comprehensive Range of Features and Technologies: The advantage of upgrading to the hosted VOIP phone system is that it supports a wide array of technologies and call features. All the traditional call features are available in the VOIP phone systems such as call transfer, call hold, call hunt, follow me, auto phone menus, conference calling and much more. Thus, by investing in the hosted VOIP business phone system in Surrey, you can enjoy both the advanced features as well as the traditional call features. Even in the modern age of instant communication and email, the necessity for faxes crops up from time to time. The VOIP system supports IP faxing. Without toner and paper, you can receive and send faxes with the email account with your hosted VOIP phone system.

o   Cost-Effective: The traditional phone systems required expensive installations, repairs, and maintenance. On the other hand, the hosted VOIP phone systems save on the installation costs. The calls made by using this phone system are way less expensive. If your business requires making a huge number of international calls on a daily basis the VOIP phone system is the right one to invest in to save considerably on your phone bills.

o   Easy to Maintain, Configure and Install: The IP business phones are easy to maintain, install and configure. People with little technical expertise can install this VOIP phone system. The hosted software of VOIP helps in adding new users easily and in a cost-effective way. To use the VOIP phone system, you do not have to install any hardware or software, but you only have to buy the Panasonic business phones in Surrey.

o   Easily Scales According to Business Requirement: It is difficult to assess how many phones you would be requiring for your organization during the initial stages of starting your business. If you are using traditional phones for your business you need to assess the number of phone lines you would require for your business in order to avoid wasting money in too many lines. All these problems can be solved with a VOIP phone system. With Panasonic business phones in Surrey, you can add and remove phone lines according to your requirement. You do not unnecessarily have to pay for more than required phone lines.

For installing an effective VOIP phone system for your organization, get in touch with the Ansatel Communications Inc. Being a reputed Canada-based telecommunications services provider we offer top-notch quality services such as wireless capability, messaging solutions, IP networking etc. Invest in Panasonic business phones and see the difference. For more queries, call up (604) 872-6500. We are looking forward to helping you.

The Common Mistakes to Avoid While Selecting a VOIP Phone System Vendor

09 Thursday Nov 2017

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Due to the myriad benefits offered by the VOIP services such as cost-savings, ability to connect to multiple offices, enhanced telecommunication of the employees etc. many entrepreneurs are shifting from the traditional business phone system to the Voice over Internet Protocol (VOIP) services. Though there are a host of benefits offered by the VOIP infrastructure, you may be dissatisfied with the VOIP services if you choose the wrong vendor. Thus go through the following tips to avoid making the mistakes for choosing the wrong VOIP service provider.

Not Knowing the Basics of the VOIP Technology

The VOIP business phone system in Surrey is essential, but before deciding on your VOIP service provider acquire some knowledge of the VOIP Technology. You do not have to be an expert of the VOIP Technology but certain basic knowledge would help you in choosing the right service provider. Knowing the basics of the VOIP Technology would help you in avoiding the pitfalls a service provider may hide from you.

Ignoring the Hidden Charges

Many of the services providers try to lure customers with attractive budget packages but do not fall into the trap as the packages may have hidden prices and you would be fooled into paying much more than you have initially decided. Thus before investing in business phone systems in Surrey you should ask for the breakup of the cost from the service provider and know about any hidden charges like fees for support, license, usage etc. Make sure the VOIP service provider includes the long distance as well as the local calls in the unlimited calling package.

Selecting a New Entrant in the VOIP Industry

Be careful while choosing a new VOIP service provider as they may use you as their test subject. An established vendor is always preferable to a new entrant in the field as a reputed vendor is expected to know the trade well and would provide you with a system that runs optimally. Thus research thoroughly before choosing your VOIP service provider and get uninterrupted high-quality service needed for your business to run smoothly.

Not Enquiring About the Bandwidth

When you decide to install a VOIP business phone system, consider the bandwidth for effectively using the VOIP system. If you have to transmit a huge amount of data and voice over the Internet you need to have sufficient bandwidth, or otherwise, you would face problems with the data transmission. Thus it is advised to take the feedback from past clients on a specific service provider you are interested in availing services from.

If you are interested in installing the VOIP system, contact Ansatel Communications Inc. We are a Canada-based communications services provider. We provide top-grade quality communications services of high speed and clarity such as advanced messaging solutions, wireless capability, IP networking etc. Call us up (604) 872-6500 and we would help you at the earliest.

Features to Look For in a Business Phone System to Boost Business Growth

24 Tuesday Oct 2017

Posted by in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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Effective communication plays an important role in the growth and development of a business. The success of an organization depends on the positive relationships with the coworkers, partners, and clients. As a result, it is important to invest in a proper business phone system. To buy a phone system for your company you need to look into an array of factors such as follows.

  • Customization:

This is an important consideration while investing in business phone systems in Surrey. Customization of business phones is important like call routing, greetings to meet the requirements of an organization. A VOIP solution helps in changing the greeting through a virtual reception. Whereas, incorporating changes in an on-premise phone system need a lot of execution and planning and all vendors do not offer the possibility of the addition of new branches for small businesses. Thus, VOIP solution proves to be ideal for the small organizations.

  • User-Friendly:

A user-oriented phone system facilitates the ease of communication. Thus, you need to have a phone system that your workforce can easily operate and they do not have to refer to a user manual every now and then.

  • Advanced Features:

The success of your organization depends on a large extent to an effective phone system. Thus make sure your business phone has leading-edge features like call recording,  outlook integration, call queues,  call routing, call-importance and call-text notifications, ‘live employee’ presence and much more.

  • Seamless Communication through Single Device:

Most employees these days are mobile savvy. For all your business-related work, such as managing the sales meetings, attending an industry conference or to help your workers work from their home, you need an effective business phone system that is equipped with the digital voicemail, VOIP, and the call forwarding features.

The cloud-based or VOIP business phone system in Surrey enables routing your phone service through workers computers. To this, you can integrate the desk phone and organization provided mobile phone services for a seamless communication with your employees by means of only one device.

  • Deployment Cost:

Both VOIP systems, as well as landline traditional system, requires data storage or equipment. Both have its share of merits and demerits and you have to consider each before deciding on your phone system.

The on-premise system needs a high upfront cost, that includes employee training, installing system and for maintenance and IT support. Thus, it is ideal for only a large organization with a good support service team. For a small organization, the VOIP system is feasible as it incurs a low upfront cost. The only cost is purchasing IP phones for the workers.

Ansatel Communications Inc. is a Canada-based leading provider of the communications services. We offer top-notch quality Panasonic Business Phones in Surrey as well as integrated data solutions and converged voice and you can choose according to your budget and technology requirement. Contact us at (604) 872-6500for further queries. We are looking forward to helping you promptly.

 

Signs That Your Existing Phone System Needs an Upgrade

24 Thursday Aug 2017

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Phones have been the primary medium of communication since the time of their invention. Even in the workplace phone systems serve as a go-to communication network. Experts say that the average lifespan of a phone system is about 6 to 8 years. After that, it either lags in features or goes out of operation. This outdated system can be detrimental to your business and thus make it suffer. So, the question is how you know that your business phone system is running behind.

Here are the signs to it:

  • Addition Of New Users Becomes A Struggle: A new person gets hired to join the team. It must be quite easy to assign the person his or her own number, isn’t it? However, with old phone systems, it is not that easy. This is because the number of users they can offer service is restricted. It can be quite costly if you try to increase the capacity of the system. In such a case, switching to a phone system which is cloud-based is the best option. The system offers seamless service without any limits.
  • Calls Cannot Get Accessed By Employees Outside The Office Premises: Today business not just gets conducted inside the office but also remotely. For this, you need a phone system which can always keep you in contact with the employees. Communication via messages or giving personal contact numbers of your employees to the customers is not a viable option. Instead, you must look for systems which can seamlessly transfer calls to your employees anywhere. Reputed companies rely on the Panasonic business phones in Surreyfor best results. Do not let go any customer or opportunity owing to an outdated communication system.
  • The Mobile And Landline Connections Are Separate: Are the business mobile phone and landline separate two entities for your business? If yes, it is time you go for unifying the communications. The advantages that the upgrade offers are simultaneous dialing, consolidated voicemail, easy redirects out-of-office, extension dialingfacility from mobile and landline and clear and unified phone bill.
  • All the Available Telephone Lines Are in Use Throughout:As the business expands, the outbound calls increase along with a simultaneous increase of incoming calls. If all the lines are in operation at the same time, you cannot call back your customers immediately. This is an indication that your phone system needs an upgrade. The business can never thrive for long if all the customer calls get diverted to voicemail whenever they try to contact you.
  • Multiple Systems Placed At Varied Locations: As business prospers, multiple offices get set up in different locations. In such a case, the best solution is the IP-PBX business phone system inSurrey. The solution is cost-effective, helps you to serve customers in a better way and also increases productivity.

If you are looking for the upgrading of business phone systems in Vancouver, then a trusted company like Ansatel Communications Inc. can offer you innovative solutions. They personally visit the places of their clients to solve telecommunication problems. They help to converge data and voice solutions asper the budget and specifications of the customers.

Tips to Assess Whether Your Business Phone System Vendor Is Stable or Not

02 Friday Jun 2017

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Hiring a company to handle your business phone system is quite a tricky job. You must choose a provider on whom you can rely on completely with handling your communication needs. Proper research work is essential before you can trust a company. Here are some ways in which you can judge whether the service provider is stable or not.

  • Experience Of The Company: Today you find that tech companies are growing up in large numbers. However, the question is how much you can rely on such newly developed companies. Rather, it is much safer to go for companies who have adequate knowledge in the field and have been serving customers for decades. If you choose young vendors, they may not be able to handle any new disruption that they have never dealt with earlier. Thus, considering the experience and knowledge of the company is an important factor, which determines its selection.
  • The Technology Of The Vendor Must Support The Long-Term Strategies Of Your IT Department: The communication solutions of the vendors can be either hardware-based, cloud-based or virtualized. Each of these options has their own shortcomings and advantages. The technology needs of your company keep changing rapidly. The system that satisfies your requirements now may not be profitable down the lane. Thus, you must hire such a company that can offer you immense flexibility and freedom in terms of communication. This helps in lowering the costs as well and you can easily shift to advanced solutions whenever required. The reputed companies dealing in business phone system in Surrey offer services that support multiple models, which ensure the future stability of the company.
  • Partner Community Must Be Strong: Most of the vendors offering communication services not only sell directly to their customers but also have partners for selling of products. This helps in adding more value to the services and products offered by the vendor company. If the companies do not have a strong and healthy partner community, they cannot fulfill the demands of the customers easily. Thus, hiring a phone system company on whom other companies believe in is always a wise decision.
  • The Patent Portfolio of the Vendor: Innovation is of great importance in the field of communication. In order to find out how innovative the company is, you must look at the records of their patent. The type and number of patents that the company has created over the years is a sign of their innovation. Many companies promise to strive for improvements in their mission statements. However, a check of their patent portfolios reveals the actual truth. 

Ansatel Communications is a leading company that offers Panasonic business phones in Surrey. They help in securing a bright future of communications in your company by prioritizing the long-term IT requirements of the company. They offer round the clock services as per your needs even after the work of installation is completed.

Ways to Improve Call Quality

05 Thursday Jan 2017

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Low grade call qualities have a negative impact on a business. It frustrates and angers customers and portrays a poor image of a business. VOIP or Voice Over IP phone systems have overcome poor voice quality considerably but all VOIP systems are not equal. The VOIP technology makes use of information packets that travel long routes of IP networks to reassemble at destination.

Common problems associated with VOIP service are choppiness, delay, echo, that can be due to network variables like latency, packet loss, jitter etc. There are ways to deal with these VOIP issues and enhance call quality.

Let’s look at some of the ways to improve call quality.

Lowering the Use of Bandwidth
You can reduce the usage of your bandwidth by buying high contention ratio of internet connection and making certain simple changes in the daily business operations. This can be done by the following ways:

  • Lowering making simultaneous calls.
  • Pausing download when someone has to use the VOIP.
  • Removing unnecessary items from your company’s computers that run as soon as the computers start.
  • Ensuring file transfers and automatic backing up of programs take place at night when nobody is using the computers.
  • Running the regular network, speed tests on each and every computer of your company to enhance the VOIP speed and lower bandwidth usage.
  • Ensuring outbound calls are made from your company during that time of the day when contention ratio is lowest.

Adjusting Quality of Service
It may not be always possible to limit the VOIP calls to the times of usage of low bandwidth especially if your business receives a huge number of the inbound calls. To make sure that adequate bandwidth is available at all times during the day, adjust the quality of the service features of your network to prioritize the VOIP calls over other programs. To do that, instruct the router to prioritize the VOIP traffic by clicking the applications option on its setup application on the computer.

Train the Staff
You have to provide adequate training to your staff. Otherwise, despite having the best software, service and network for your VOIP, you may not gain much out of it. The data and voice staffs should be trained to understand each other’s requirements. Failure to do so would result in conflicting demands and under utilization of the resources.

Invest in a Good Quality Headset
Obsolete and inexpensive headsets are available with poorly insulated cables that can lower the quality of audio clarity significantly. To deal with this problem, invest in the headsets with insulated, short cords and replace headsets when they show decay signs. This is especially useful when employees attend business calls from home and the personal headsets of employees are not adequate for business requirements.

Ansatel Communications Inc. is an eminent communications service provider that offers good quality Panasonic business phones, wireless headsets with the handset lifter and business phone systems in Surrey. We provide superior quality of business phone systems and high performing VOIP systems in Canada. Get in touch with the experts by calling up at (604) 872-6500 for all your queries before investing in a good VOIP system.

Features to Look for While Buying a Cordless Phone

22 Thursday Sep 2016

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Cordless phones are very useful in homes and small business set ups. Cordless base set with multiple phone connections can create a business phone system. They can even host it over a Voice over Internet Protocol (VoIP) or internet telephony to create a hosted PBX business phone system. This is only one of the advantages of using cordless phones in this day and age of mobile smartphones.

There are many other benefits such as:

  • Cordless phones provide better call quality as compared to mobile phones because cordless phones are not dependent on mobile towers for signals.
  • They offer improved voice clarity on call as compared to mobile phones. There are frequent complaints of call drop and broken voice on mobile phones.
  • Business phone systems in Surrey utilize customized phones including fixed-landlines and cordless phones. Mobile phones are seldom useful for this purpose, even though those also provide features such as conferencing, caller identification, text messaging, email, just like the cordless phone.
  • Cordless phones are preferable for families and senior citizens because the fonts on keypad are larger in size and cordless phones provide better connectivity and reliability compared to mobile phones.

New offices looking to set up cordless business phone systems in Surrey should select the right manufacturer and model of cordless phone. There are so many models available in the market that selecting the best phone according to the requirements of the business organization is a tough task. However, a little bit of research on phone specifications and reviews can help in judicious decision making.

The criteria for review include:

  • Battery Life – Cordless phones provide mobility, but if battery life is not up to the mark, the mobility may be severely affected. Compare the battery life of different cordless phones, and pick the one that matches your requirements. Some businesses require 13 hour talking time; Panasonic KX-TGE274S provides that very efficiently. But not everybody requires it. So decide the purpose and requirements of your organization.
  • Warranty & Support –Some businesses consider this as the most important criteria for business phone system in Surrey. A longer warranty life and prompt support come handy at the time of troubleshooting. This is important because in the worst case scenario that the network is down or the phones do not respond, instant troubleshooting can only get the system working again.
  • Number of Cordless Phones on a Device – This means how many phones a base-set can support. The maximum number for Panasonic business phones is 12, and the ideal number is 5. Depending upon the size of the business, and the employees/department requirements, one can purchase the ideal cordless phone model.

Ansatel is a leading communications service company that provides the best business phone systems in Surrey at competitive prices. The company’s experts can tell you a selfless review of varied cordless phones from different manufacturers. You can contact Ansatel for a comprehensive understanding of different models of Panasonic business phones in Surrey, before installation.

Why You Should Switch to Cloud-Based Business Phone Systems in Surrey?

13 Saturday Aug 2016

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All across the globe, enterprises and SMBs are switching over from their archaic telephony hardware to cloud-based business phone systems for simple and affordable communication. As companies today get more serious about cloud implementations, they start considering how it would really matter to their business.

Many enterprises are, in fact, surprised at the level of productivity gains achieved by implementing a cloud-based business phone system in Surrey that is flexible, grows with their business, and stays updated every month, without being time-consuming, resource-draining, and expensive.

So, if you haven’t yet embraced cloud telephony, here are some good reasons why you should adopt it right away.

  1. Cost Effective

Perhaps one of the biggest reasons why enterprises and SMBs are switching over to cloud-based business phone systems in Surrey is cost efficiency. No expensive hardware installation, no resources, and no hidden maintenance costs! You can use your own device or invest in best-in-class Panasonic business phones in Surrey that are equipped with cloud technology. Low maintenance keeps the cost even lower.

  1. Plug-And-Play

One of the greatest advantages is that everything is on cloud. Right from your contacts to call logs, messages, voicemails, conference calls and more, you do not have depend on cumbersome software or hardware installations. This ensures utmost flexibility for your employees, even on the go.

  1. Scalable

Your business grows, and so does your cloud-based business phone system in Surrey. The real beauty of cloud-based services is that it can seamlessly scale to accommodate continuously changing needs of a business. So, as your enterprise grows, the phone system would be efficient in handling peak call volumes, resource-intensive features, and much more to keep you at pace and never let you miss an opportunity. You would also be able to reach a wider customer base, thanks to cloud telephony.

  1. Productivity on the Go

24/7 availability of cloud-based business phone systems in Surrey adds to your business’s productivity, even on the go. Irrespective of your location, you are constantly in connection with your business and customers, thus, adding to your enterprise’s productivity even when you are away.

  1. Easy Configuration and Maintenance

Are your employees unable to take client calls today? Planning to take a day-off from your busy schedule? Do not let your business suffer. Cloud telephony systems help you configure and modify the settings seamlessly and instantly with the aid of browser-based control management. Cloud systems are also low maintenance, i.e. you do not need a call center or receptionist to meet your changing call volumes. All these factors deliver utmost flexibility to business owners.

  1. Real-Time Business Analytics

Cloud-based phone systems like Panasonic business phones in Surrey bring in transparency in the communication process. Keep strict vigil on all business communications through call recordings and logs. This way you would never miss a business opportunity again.

The above-mentioned reasons well justify why more and more enterprises and SMBs are shifting to cloud-based phone systems. If you are considering making the big leap, Ansatel Communications Inc. provides a wide choice of business phone systems in Surrey, with smart enterprise-level features and excellent services.