Tag Archives: business phone systems in Vancouver

Small Business Phone System: Effective Communication System

11 Saturday Mar 2017

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Small businesses and start-up organizations need to compete with the leading businesses in the industry. Business phone systems play a vital role of enabling communication within the organization.

Let’s look at how a good phone system is inevitable for any business

  • For seamlessly running business operations
  • For ensuring quality communication with clients
  • To make a good rapport
  • For rapid growth of business

Though it is the era of internet and communication, business phones still play a major role in the communication system. The internet further helps to enhance the phone system. Therefore, choosing the right business phone system becomes crucial especially for a small business or start up.

Considering the Factors

Small businesses or startups have various limitations and critical factors to consider which differ from large organizations. For example, building a strong reputation is of utmost importance if you want your business to keep growing. Your communication system is one of the factors that create the first impression of your business amongst your potential clients. Voice Over Internet Protocol system tends portrays an impressive and professional image. It offers various useful features like video calls and conferencing, call recording, virtual receptionist etc.

Here are the five major factors that will guide you to make the right choice:

  1. Features

Hosted phone systems usually give you a set of features for the chosen package which means you end up paying for features you might not need, but the on-premise system gives you the privilege to choose specific services as per your needs. So the extra costing and flexibility to choose can be the deciding factor here.

  1. Cost

This is a crucial factor for small businesses or startups as they tend to have a limited budget. Hosted phone systems have a lower upfront cost due to low installation charges and no additional facility required to support the system as the is remotely located. On-premise systems, on the other hand, have a much higher upfront cost as well as other installation charges and requirement of support facilities.

However, if the total cost is considered for each of the systems, spread over the lifespan of the system, the costing might reverse.

  1. Quality

A normal call quality is usually not affected by the phone system used and therefore it cannot be differentiated much. However, the issues creep in when the call traffic increases significantly. The on-premise system is capable of prioritizing the traffic and maintaining the call quality, but the hosted system witnesses a fight between data and voice packets.

  1. Customization

On-premise system allows the IT professionals to work with the system in order to integrate the business phone system with the existing programs and software. But the controls of customization lie with the service provider in case of hosted phone systems, making it difficult to implement any customization that is required.

  1. Tech Support

Hosted systems don’t usually need tech support after the successful deployment of the system. But that is a debatable aspect. For that it is important to consider whether your business requires handling a large amount of data across the internal network and the cost you are ready to incur.

Best Service Provider

If you are looking for a quality service provider for setting up business phone systems in Vancouver, Ansatel Communications is the right choice. With highly experienced and dedicated professionals, who understand your requirements before suggesting the suitable system for you, the company offers superb after sales services too. We strive to exceed the expectation of our clients at all times.

The Right Phone System: Hosted vs. On-Premise

11 Saturday Mar 2017

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Effective communication in the organization plays a key role. When you set up a company, business phone systems investment needs to be a thoughtful decision. Moreover, merely setting up the phone system is not enough. . So choosing the right phone system that caters to the needs of your communication network is vital. Installing a communication system is a significant investment which once made cannot be easily reversed. Therefore, ensure that you conduct the necessary research before making the final decision.

Factors to Consider

Whether you switch from one phone system to another or install a phone system for the first time, here are few things to consider:

Understanding Your Companies Need

  • What are the shortcomings of the current system that you are trying to fulfill with the new system?
  • What is the possibility of an expansion in the future which the system might need to cater?
  • Are there any compliance guidelines that need to be considered?
  • Can you train your IT team and the employees on the system you will be installing?
  • Which features are absolutely necessary for the communication system?
  • Who are the vendors or service providers of business phone systems in Vancouver currently?

Understanding the Vendor

  • What is the platform required for installing the new system?
  • What other resources are mandatory to maintain and upgrade the system with time?
  • Does the system accommodate expansion in terms of users as well as location? If yes, how many?
  • Checking compatibility with existing software and programs
  • What is the cost of the comprehensive system and installation?
  • What are the features included in the basic package and what is the cost of any additional feature?
  • Pre-purchase and post-sale services and support

These are some of the basic questions which help you have a fair idea of whether to choose a hosted phone system or the on-premise system.

The Debate

Though you toned to make the choice between a hosted phone system and the on-premise system, it is not a competition of the best but rather the system that best suits your business. It is about choosing the system that caters to all the communication requirements of your business.

Here is the comparison to guide you to choose the best:

  1. Capital and Deployment Costs
Hosted Phone System On-Premise Phone System
Capital cost: Hardware and software installation and acquiring the necessary license.

Deployment Cost: Low upfront cost as the only cost incurred is equipping your employees with IP phones

 Capital cost: Hardware and software installation and acquiring the necessary license.

Deployment Cost: Higher upfront cost incurred to install the system, employee training and troubleshooting possible hitches.
  1. Flexibility
Hosted Phone System On-Premise Phone System
Easy addition and alteration of features by just giving the service provider a call. Changes will require planning and execution, while the addition of new location or new branch might not be economically possible.
  1. Scalability
Hosted Phone System On-Premise Phone System
Instant scaling can be done seamlessly by the IT team, does not require the attention of any technician. This system caters for a fixed number of user units and therefore any expansion plans need to predicted and accounted for before the installation process
  1. Circuits
Hosted Phone System On-Premise Phone System
Installation and configuration are completely the service provider’s responsibility. It is on you to ensure the accurate installation of the system which includes the circuits and connections.
  1. Facilities
Hosted Phone System On-Premise Phone System
Installation is in a remote location and company need not maintain any support facilities. The company will need to maintain appropriate facilities to support the system.


Choosing the Best Services

When you choose your service provider, you would want them to bring in their expertise and give you their best service. Ansatel is a service provider that offers the best business phone systems in Surrey and has over three decades of experience in the industry. We believe in excellent service and respect the unique requirement of each client irrespective of the size of their business. Choosing the right service provider is also a crucial step in setting up a new business phone system.

Mistakes to Avoid While Buying a Cordless Phone

05 Thursday Jan 2017

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The main reason for choosing a cordless phone is portability. Not just that, it requires very little electricity to charge and assists a cell phone as well. By placing a cell phone near the base of a cordless phone, you can get access to the wireless service and make use of the cordless handset and wireless technology to take and make calls. So, for all the array of benefits associated with cordless phones, it is worth going wireless.

Let’s discuss some essential factors to keep in mind while buying a cordless phone.

  1. Not looking Beyond the Basic Features of Cordless Phone:

Certain features of cordless phones like handset and earpiece volume control handset ringer, last number redial, pager to locate handset, flash button in order to answer,  the call waiting,  low-battery indicator etc. were regarded as exclusive features in the past, but have become standard features at present. There are many other unique features of a cordless phone that you should not overlook.
o   Speaker phone: Cordless phones these days are available with speakerphone permitting users to answer calls without the handset. Using the speaker phones with intercom feature handsets can be used as room monitors. You can keep a check on the volume and clarity of voice for the speaker phone, if that is an important aspect of your regular usage.
o   Multiple handsets: This number of phones base-set supports plays a vital role in cordless phone seelction. Panasonic business phones support a maximum of 12. This can be of great help to an entrepreneur depending on the size of his business.
o   Pager Feature: With multiple handsets, it is easy to lose track and thus a pager feature seems to be handy in such situations. It helps to locate handsets and even warns users when they move out of the range of a base station.

  1. Not Doing Adequate Research of the Company You Are Purchasing It From

Choosing the wrong communications solutions provider, can spell disaster for your business. Thus you should choose the right company for your communication needs. Do adequate research of the company before buying the cordless business phone system. It is a good idea to go through the customer feedback, testimonials and the website thoroughly before buying the cordless phone. First be assured that the company would give you adequate support, whenever required and pay adequate attention to your requirement before suggesting a phone.

  1. Not Purchasing a Scalable Cordless Phone System

While buying business phone systems in Vancouver, it is important to take note of the present as well as the future requirements. While buying a cordless phone system do not overlook the following factors, such as

  • The cordless phone should help you to add new users. With a plug and play system you will be able to add new handsets yourself.
  • The phone system should be able to work as a central platform for a multiple locations as this can help you to avoid installing phone systems in all your offices and save you from shelling out too much of money.

Ansatel is the market leader in communications services providers for business phone systems in Vancouver at a fair price. The experts of this company can brief you on the selection of cordless phone from various manufacturers based on your requirement and budget. Contact Ansatel Communications Inc. at (604) 872-6500 to make an informed choice from the best cordless phones, before buying one for your business.

The Best IP Conference Phones for Small and Medium Businesses in Vancouver

16 Wednesday Nov 2016

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With a wide range of IP Conference Phones, you will no longer have to pay separate internet and phone bills. These business phone systems work over an IP Network, which in layman’s term means the Internet, rather than a traditional telephone line, without compromising on the quality of the calls. So your hefty phone bills will no longer be an issue.

Here are some of the best IP Conference Phones:

  • KX-NT700 IP CONFERENCE PHONE
  • This hybrid phone supports both the traditional telephone network (PSTN) and the more advanced Internet broadband connection (IP network). This helps you to communicate with people over any form of connection supported in your business.
  • It also provides background noise cancellation function to keep your conversations crisp in Hi-Definition sound and without any interference.
  • You can opt to add 2 external microphones for better speech recognition.
  • It supports web conferencing and three-party conferencing, something new in Panasonic Business Phones in Vancouver.
  • You can also record your conversations for almost 67 hours on a 2 GB SD card, which can only be found in Panasonic Business Phones.
  • SOUND STATION 2
  • It provides amazing voice clarity, thanks to the Polycom Acoustic Clarity™ technology.
  • The microphone has a wide pick up range of 10 feet, which can be extended by adding extra microchips.
  • The large LCD screen provides information on the calls done.
  • You can connect it to a mobile phone or a computer to make calls.
  • It can be set up like a traditional telephone, and supports usual phone functions like call mute, hold, redial and transfer.
  • Calls are not interfered by other mobile or wireless connections, something to look forward to in business phone systems in Vancouver.
  • SOUND STATION 2W
    • This is the wireless version of the SOUND STATION 2, with the same functions.
    • It has a built-in rechargeable lithium-ion battery to manage a wire-free conversation up to a range of 150 feet from the base dock.
    • It provides almost 24 hours of talk time on a single charge.
    • The most important feature is the provision of security through voice encryption.
  • VOICE STATION 500
    • It can be connected to PCs and mobile phones via Bluetooth, with the option of wired connections where Bluetooth is not available.
    • It has a clear 360 degree aural range of about 7 feet.
    • It provides a clear interference-free conversation with the help of its Polycom Acoustic Clarity™ technology.
    • Due to its compact design, it can be a snug fit on any desk in your office.
  • SOUNDPOINT PRO – TWO LINE
    • Of all the phones mentioned here, this one resembles a traditional phone the most.
    • It supports calls via handset, headset and conference and can be switched to any of these modes without a hitch.
    • It provides 360 degree room coverage through two microphones which support Acoustic Clarity Technology.
    • For first timer users of business phone systems in Vancouver, this is the easiest to use.

Contact Ansatel Communications Inc. for all your communication solution requirements in Canada. The company offers a wide range headsets, business phones as well as converged data and voice solutions at an affordable price.

Benefits of Hosted PBX Business Phone System

22 Thursday Sep 2016

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Hosted PBX Business Phone system uses internet to set up a telephone communication system within the office, and between different branch offices of the same company/business. The days of dependence on telephone service provider are over.

The benefits of a PBX business phone system are:

  1. Professional Corporate Communication Services – Business phone systems in Vancouver give an impression of high-end communication network within the organization. When a client, consumer or client calls a hosted phone, an automated answer greets her/him followed by queries regarding the nature of the call. Now some people might find this annoying, however, it is better than trying endlessly on a given number without any proper response.Since the Panasonic Business phones provide extension numbers for different handsets and offices, if a client is aware of the department extension number, they can directly route their call there.This coordinated calling system is considered a big business practice. However, the good news is that the small and mid-sized businesses can also install and use business phone systems in Vancouver for almost half-the-price they spend on regular telephone connections.
  2. Easy Virtual Expansion – Panasonic business phones in Vancouver that work through Voice over Internet Protocol (VoIP) allow you to host cloud based PBX system. This is a boon for offices with multiple branches because cloud based systems make inter-office calling totally inexpensive. The company can use the same software application to set up a business phone system in different offices, allowing the employees to communication and collaborate over long distances at highly reduced prices.
  3. All in One Integrated Communication – Business phone systems score over the traditional line-to-line telephones in many ways. These hosted PBX systems provide the entire suite of communication technologies to the employees and clients, such as calling, short message service (SMS), fax, e-mail, conference calls, caller identification, voice to text/email conversion, customized no-response messages, etc. No extra expenses for any of these services.
  4. Compatible With Different Phone Models – A lot of electronic companies manufactures PBX phone systems because there is a steady demand for it from small, medium, and large organizations, including hospitals, hotels, academic institutions, airports, etc. One can either source the phone from the IP service provider or order Panasonic business phones that are compatible with the business needs. The business phone systems come in different specifications, and a company can place bulk order according to its needs and budgetary requirements.

To be able to reap the complete benefits of hosted PBX business phone systems, companies must pay attention to the selection of right IP service provider, and the business phone model. Opt for the service provider that provides the best, and most dedicated troubleshooting services because one cannot imagine out of service communication channel. For reliable and most optimum business phone systems in Vancouver for your organization, get in touch with the consultants at Ansatel Communications Inc.

Top 8 Benefits of Having a Virtual Phone System for Small Businesses

13 Saturday Aug 2016

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If you run a small business, there are several factors to consider when having a business phone system. These may range from cost considerations and choosing the right business communication number to more complex requirements like having special features such as diverting numbers, voicemail, future proofing the phone system, etc.

The latest trend in business phone systems in Vancouver is VoIP or Voice over Internet Protocol. Despite that VoIP phone system is relatively new to many businesses; 10 years from now, most small businesses would have switched over to this cutting-edge business communication system, offering a wide range of benefits as discussed herewith.

What is VoIP?

VoIP or Voice over Internet Protocol is internet-based virtual phone system that leverages latest technologies to place the call via internet rather than conventional phone lines. Thus, it provides a very affordable option of business communication when compared to traditional business phone system, which require expensive hardware setup and phone line installation at your office site.

Benefits of Virtual Phone System for Small Businesses

Virtual phone systems like Panasonic business phones bring a handful of benefits for small businesses and startups as discussed here:

  1. Cost Saving

Since startups and small businesses have poor working capital, cost savings is the primary reason why they switch to virtual phone system rather than traditional business phones. Thanks to technology advancement and the beauty of online calling, VoIP can reduce monthly phone costs by up to 70%. Call charges are usually much lower than traditional carriers. Your business telephone number is hosted in the cloud and thus, it eliminates costly line rentals every month. Furthermore, VoIP phone systems do not require hardware installation and there is virtually no setup fee.

  1. Get Enterprise-Level Business Phone Features with VoIP

Just a few years back, small business owners with a small budget couldn’t imagine enjoying enterprise-level business phone features. But thanks to modern business phone systems in Vancouver, they can now have professional features like call forwarding, custom IVR menu, call recording, conference calls, voicemail, call screening, call logging, hold music, conference calls, and much more. This allows small business owners to render their customers a sophisticated and rich business communication experience.

  1. Improved Productivity on the Go

VoIP phone system can work anywhere, and not just at your office desk. So, wherever your employees are, important business calls can be routed instantly to their mobile phone or app wherever internet connectivity is available. Faxes and voicemails are also be forwarded as PDF or MP3 attachments to email accounts. Thus, even when you are on the move, work and communication continues.

  1. Reach Out to More Customers

Key VoIP features and low-cost internet calling allow small businesses to reach out to a broader customer base nationally and internationally.

  1. Fast Setup and Low Maintenance

Unlike traditional business phones, VoIP system does not require hardware installation and is quick to setup. Low maintenance is another advantage that makes it an ideal choice for small businesses today.

Ansatel Communications Inc. brings a wide array of virtual phone systems like Panasonic business phones with enterprise-level features and cost advantage for businesses of any size.