The Core features of a Business Phone System that Helps a Business to Prosper

05 Monday Nov 2018

Posted by ansatelcanada in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver

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business phone system in Surrey, business phone systems in Surrey, business phone/s, Panasonic business phones in Surrey

Fruitful communication enables a key role in the prospering a business. The organization’s success is based on all the ‘positive relationships’ with all the clients, partners, and coworkers. Thus, it is essential to buy an effective ‘business phone system’. To purchase the ‘phone system’ for your business you must check out the plethora of factors.

Easy to Operate: A user-friendly business phone system helps in communication. As a result, you should have a business phone system which your workforce can operate easily without referring to a user manual.

Futuristic Features: A suitable phone system largely contributes to the success of any business. Hence you should ensure in investing in a business phone which has cutting-edge features such as outlook integration, call recording, ‘live employee’ presence, call queues, call-importance, call routing, call-text notifications, and much more.

Effective Communication through the Single Device: Many of the USA workers are mobile-savvy. For all the business-associated work like managing the meetings of the sales; attending the industry conference or for helping the workers work from the comfort of their home, you require a phone system which is equipped with the ‘call forwarding’, VOIP and the digital voicemail features. The VOIP or the cloud-based business phone system in Surrey helps to route the phone service via the computers of the workers. This would help in having seamless and effective communication with the employees of your company through a single device.

Personalization: One of the essential factors to check out is customization while purchasing business phone systems in Surrey. Personalization of the business phones with features such as call routing is essential to fulfilling the organizational need. The ‘VOIP solution’ enables in changing of the greeting through the ‘virtual reception’. On the other hand, incorporating the changes on the ‘on-premise’ phone system requires meticulous planning and execution. Moreover, all the vendors do not provide the possibility of the addition of the new branches for the small businesses. Thus entrepreneurs of small businesses should invest in the VOIP solution as that seems to be more feasible for their small-sized businesses.

Deployment Cost: Both the conventional landline system as well as the VOIP system needs equipment or data storage. Both the systems have demerits and merits and you need to take into account each of the systems. The ‘on-premise’ system requires a huge cost upfront which includes installation of the system, training of the employee, IT support and maintenance. Hence it is suitable for a huge company that has an effective customer support team. For small companies, the ‘VOIP system’ is practical since it incurs a low-cost upfront. The cost involved is buying the IP phones for workers.

The Canada-based Ansatel Communications Inc. is a market leader for the communication services. We provide top-grade quality Panasonic Business Phones in Surrey along with converged voice and ‘integrated’ data solutions and you could select on the basis of your technology requirement and budget. You may contact us by calling up (604) 872-6500 for any questions. We look forward to helping you at the earliest.

Buyer’s Guide To Business Phone Systems

22 Saturday Sep 2018

Posted by ansatelcanada in Ansatel, Business Phone Systems

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business phone system, business phone system in Surrey, business phone systems in Surrey, business phone systems in Vancouver, business phone/s, Panasonic Business Phones, Panasonic business phones in Surrey, Panasonic Business Phones in Vancouver

If you are new to the business world, you might be confused about how a business phone system different from the usual analog telephone. What sets a business phone system a class apart from the analog phone system is that it uses voice over internet protocol. Voice over Internet Protocol is a cutting-edge technology that permits the users to contact others using an Internet connection in place of an analog phone.

This comes with a lot of features and added benefits that prove to be successful for the companies in the long run. VoIP works on the basic principle of converting sound waves into digital waves before sending them to the receiver via the internet.

Numerous modern companies use technologically advanced business telephone systems to contact their business partners and clients. There are various profits linked with the use of these systems. Here are a few features you should look for in your business phone system.

Voicemail

It is a feature that permits messages to be stored for the unavailable employees. A lot of systems can forward the calls to the employees without third-party interference. This feature is available in the higher priced models.

Call Hold

It allows the person to keep the clients or customers on hold while the person searches for information to provide.

Call Forwarding

It allows the user to forward all calls to another system or to voicemail temporarily in case of no reply from the initial system.

Conferencing Features

It is a feature that allows you to connect with two or more people to take part in a conversation. It helps in scheduling a meeting online so that more number of people can communicate and are able to share their ideas at a go.

Redial

It permits the last number contacted to be redialed with ease.

Speed Dial

It saves commonly contacted phone numbers and permits the user to make a call on the push of a button. It is a vital timesaver for commonly called numbers.

Backup Power

It provides an alternative power source for ten to sixty minutes in case there is a power cut.

Music on Hold

It provides your callers a tune to listen to while they have been put on hold. It is usually a tune or a prerecorded advertisement related to the company and its schemes.

If you are a businessman, you definitely need a business phone system. And if you are based in Surrey or Vancouver, contact Ansatel Communications Inc. right now. We are the best VoIP and business phone systems provider in Surrey and Vancouver. We provide the best quality and the up to date Panasonic business phone systems. To avail our top network services and business systems, reach us at (604) 872-6500. We have just one aim, our customers’ total satisfaction.

How the VOIP Phone System Can Help Your Small Business?

18 Wednesday Apr 2018

Posted by ansatelcanada in Ansatel, business phone system, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones

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For any business, whether large, mid-size or small, having a reliable phone system is a pre-requisite. The traditional old phone systems are quite difficult for configuring and scaling up and down as per requirement of the business. On the other hand the ‘Voice Over Internet Protocol (VOIP)’ supports a wide range of call features and technologies and configuring it is not a big deal.

What are the Benefits of the VOIP Phone System?

Easy Upkeep, Installation, and Configuration: The IP Panasonic business phones can easily be configured, installed and maintained. Moreover, little technical knowledge is needed for the installation of such a business phone system. The software of the VOIP phone system enables in adding users on a daily basis and that too in an affordable way. For using the ‘VOIP’ phone system, installation of the software or hardware is not required but you have to purchase the Panasonic business phones.
Easy Scaling Up and Down: As it is difficult to determine the number of phones you would be requiring for a business initially, you need to invest in a phone system that is scalable. In the case of the ‘traditional’ phone system, you have to determine the number of ‘phone lines’ you would need for your organization accurately for avoiding overspending on many lines. The problem to a great extent is solved by the ‘VOIP phone’ system. With such a phone system, removing and adding lines is so easy.
Supports Wide Range of Technologies and Features: There is a host of advantages of upgrading to the ‘hosted VOIP’ phone system. In addition to the basic features of the traditional phones, the ‘VOIP’ phone system offers advanced features such as call hold, call transfer, call hunt, auto phone menus, follow me, conference calling etc. Therefore, by investing in the ‘hosted’ VOIP business phone systems in Vancouver, you would enjoy the basic and advanced call features. Moreover, the ‘hosted’ VOIP phone system even supports ‘IP faxing’. You can send and receive faxes with this phone system with your email account.
Affordable: The ‘traditional’ phone systems need expensive repairs, installations as well as upkeep. Whereas, the hosted ‘VOIP’ business phone systems in Surrey help to save in the cost of installation. The calls users make using this system are much cheaper. If your organization demands to make many international calls regularly, the ‘VOIP phone’ system is the best phone system to invest in. It helps in appreciably saving on the phone bills.

For effective installation of the ‘VOIP phone’ system, avail the services of Ansatel Communications Inc. It is a Canada-based esteemed telecommunications services provider that offer first-rate quality services like messaging solutions, wireless capability, IP networking etc. Invest in our phone systems and you would be happy with your decision. For further inquiries, reach us at (604) 872-6500. We would be glad to help you to best of our ability.

The Benefits of Availing the Cloud-Based Communication Service for a Small Business

08 Thursday Mar 2018

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Cloud computing is reshaping how small-sized organizations do their business. As a result, the cloud-based communication services is becoming a part of all types of organizations from the small, mid-sized to the large. Cloud computing not only lowers cost but it boosts organizational efficiency, helps in better collaboration, increases flexibility and integration. Thus more and more entrepreneurs of start-ups and other small companies are migrating to cloud. Let’s check out how cloud computing can prove to be beneficial for small organizations.

Reduced Cost

One of the main reasons entrepreneurs of small businesses are considering cloud-based communication services is because of increased savings for their business. Migrating to cloud-based business phone system in Vancouver means no expenditure on hardware. This means no expenditure on maintaining and upgrading hardware and other supportive costs. Moreover, there would be decreased IT requirements, power usage and rack space. This means great saving for the business which is absolutely necessary for the startups.

Greater Reliability

As the various components of the cloud-based business phone system in Surrey are not present in a specific location, the providers have a less amount of the service downtime due to the geographical redundancy. You should opt for a cloud-based services provider who offers zero redundancy.

Hosted Service

Most of the ‘cloud PBX’ providers offer hosted services. Such a provider would house all the hardware of the business phone system offsite. With a hosted cloud service, you would only need a working internet connection along with functioning IP phones. This means no dealing with mechanical malfunctions or expenditure on equipment maintenance. No headache of hiring IT staff to keep your system up and running perfectly. All these issues would be dealt with by your service provider offsite. Most of the VOIP cloud-based companies provide proficient customer support team who can answer your queries over phone or email.

For buying cloud-based VOIP or PBX systems, like business phone systems in Surrey, Ansatel communications Inc. is the best brand. We offer a score of services and products for communication such as the Panasonic business phones, PBX or IP VOIP services, voicemail systems etc. The IP VOIP service is a synthesis of PBX functions along with cutting-edge IP technology that enables advanced networking and messaging.

The Merits Associated with Cloud-Based Services

06 Tuesday Mar 2018

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The popularity of the cloud-based communication services is soaring high due to the scores of benefits they offer. Many businesses are making use of the cloud-based services for the convenience of managing servers, disaster recovery and cutting down on IT costs.

Why Should You Invest in the Cloud-Based Communication Services?

Enhanced Productivity: The cloud-based Panasonic business phones along with the collaboration tools make it easier to stay connected and share business information with other employees from anywhere and anytime. Such a business phone system gives you the freedom to arrange video conferences, initiate calls, launch voice, share documents, access corporate directories and use instant messaging anytime and from anywhere. This undeniably would boost employee productivity.
Commendable Customer Service: The cloud-based services give the opportunity of responding to the customers promptly. It enables employees to work 24/7 from anywhere. The intelligent call-routing feature helps in providing customers with the proper information by the right business employee. Cloud-based services enable the remote employees to be part of the business’s queue during peak call-handling times for reducing the customer wait times. Prompt response to the queries can help you to gain more customers and thereby help your business to prosper.
Profitable: By making use of the cloud-based Panasonic business phones in Surrey, you could add new features to your existing phone systems such as video conferencing, auto-attendant features and various advanced You could choose from a wide variety of endpoints as well as an automated callback at a cost-effective price. Moreover, you could use these facilities without spending a penny on the infrastructure. It is a wise decision to make since you can gain access to the adequate capabilities with just a monthly software licensing fee without having to spend on managing IT staff.
Deployment Flexibility: The cloud-based services would help you to scale up or down on the basis of your organizational requirement. You only need to buy the needed software licenses without paying more. The cloud-based communication services are beneficial especially for the small organizations.
Enhanced Communication: The cloud services help the employees of an organization to gain access to apps, phones, unified messaging, chats etc. from all kinds of devices. This enables in connecting with employees for a better conference and for resolving issues. Your customers may reach you at a specific phone number no matter what device you use.

Why Should You Consider Choosing a VOIP Phone System for Your Business?

12 Tuesday Dec 2017

Posted by ansatelcanada in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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business phone, business phone system, business phone system in Surrey, business phone systems in Surrey, business phone systems in Vancouver, business phones, Panasonic Business Phones, Panasonic business phones in Surrey, Panasonic Business Phones in Vancouver

Having a dependable phone system is the key requirement of any business. The proprietary older phone systems are expensive and difficult to scale up and down and configure. Whereas the Voice over Internet Protocol (VOIP) can be easily configured and supports a vast range of technologies and call features.

The Merits Associated with a VOIP Phone System

o Supports Comprehensive Range of Features and Technologies: The advantage of upgrading to the hosted VOIP phone system is that it supports a wide array of technologies and call features. All the traditional call features are available in the VOIP phone systems such as call transfer, call hold, call hunt, follow me, auto phone menus, conference calling and much more. Thus, by investing in the hosted VOIP business phone system in Surrey, you can enjoy both the advanced features as well as the traditional call features. Even in the modern age of instant communication and email, the necessity for faxes crops up from time to time. The VOIP system supports IP faxing. Without toner and paper, you can receive and send faxes with the email account with your hosted VOIP phone system.

o Cost-Effective: The traditional phone systems required expensive installations, repairs, and maintenance. On the other hand, the hosted VOIP phone systems save on the installation costs. The calls made by using this phone system are way less expensive. If your business requires making a huge number of international calls on a daily basis the VOIP phone system is the right one to invest in to save considerably on your phone bills.

o Easy to Maintain, Configure and Install: The IP business phones are easy to maintain, install and configure. People with little technical expertise can install this VOIP phone system. The hosted software of VOIP helps in adding new users easily and in a cost-effective way. To use the VOIP phone system, you do not have to install any hardware or software, but you only have to buy the Panasonic business phones in Surrey.

o Easily Scales According to Business Requirement: It is difficult to assess how many phones you would be requiring for your organization during the initial stages of starting your business. If you are using traditional phones for your business you need to assess the number of phone lines you would require for your business in order to avoid wasting money in too many lines. All these problems can be solved with a VOIP phone system. With Panasonic business phones in Surrey, you can add and remove phone lines according to your requirement. You do not unnecessarily have to pay for more than required phone lines.

For installing an effective VOIP phone system for your organization, get in touch with the Ansatel Communications Inc. Being a reputed Canada-based telecommunications services provider we offer top-notch quality services such as wireless capability, messaging solutions, IP networking etc. Invest in Panasonic business phones and see the difference. For more queries, call up (604) 872-6500. We are looking forward to helping you.

The Common Mistakes to Avoid While Selecting a VOIP Phone System Vendor

09 Thursday Nov 2017

Posted by ansatelcanada in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones

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Due to the myriad benefits offered by the VOIP services such as cost-savings, ability to connect to multiple offices, enhanced telecommunication of the employees etc. many entrepreneurs are shifting from the traditional business phone system to the Voice over Internet Protocol (VOIP) services. Though there are a host of benefits offered by the VOIP infrastructure, you may be dissatisfied with the VOIP services if you choose the wrong vendor. Thus go through the following tips to avoid making the mistakes for choosing the wrong VOIP service provider.

Not Knowing the Basics of the VOIP Technology

The VOIP business phone system in Surrey is essential, but before deciding on your VOIP service provider acquire some knowledge of the VOIP Technology. You do not have to be an expert of the VOIP Technology but certain basic knowledge would help you in choosing the right service provider. Knowing the basics of the VOIP Technology would help you in avoiding the pitfalls a service provider may hide from you.

Ignoring the Hidden Charges

Many of the services providers try to lure customers with attractive budget packages but do not fall into the trap as the packages may have hidden prices and you would be fooled into paying much more than you have initially decided. Thus before investing in business phone systems in Surrey you should ask for the breakup of the cost from the service provider and know about any hidden charges like fees for support, license, usage etc. Make sure the VOIP service provider includes the long distance as well as the local calls in the unlimited calling package.

Selecting a New Entrant in the VOIP Industry

Be careful while choosing a new VOIP service provider as they may use you as their test subject. An established vendor is always preferable to a new entrant in the field as a reputed vendor is expected to know the trade well and would provide you with a system that runs optimally. Thus research thoroughly before choosing your VOIP service provider and get uninterrupted high-quality service needed for your business to run smoothly.

Not Enquiring About the Bandwidth

When you decide to install a VOIP business phone system, consider the bandwidth for effectively using the VOIP system. If you have to transmit a huge amount of data and voice over the Internet you need to have sufficient bandwidth, or otherwise, you would face problems with the data transmission. Thus it is advised to take the feedback from past clients on a specific service provider you are interested in availing services from.

If you are interested in installing the VOIP system, contact Ansatel Communications Inc. We are a Canada-based communications services provider. We provide top-grade quality communications services of high speed and clarity such as advanced messaging solutions, wireless capability, IP networking etc. Call us up (604) 872-6500 and we would help you at the earliest.

Features to Look For in a Business Phone System to Boost Business Growth

24 Tuesday Oct 2017

Posted by ansatelcanada in Ansatel, business phone system, Business Phone Systems, business phone systems in Vancouver, Business Telephones, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones, Panasonic Business Phones in Vancouver

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business phone, business phone system in Surrey, business phone systems in Surrey, business phones, Panasonic business phones in Surrey

Effective communication plays an important role in the growth and development of a business. The success of an organization depends on the positive relationships with the coworkers, partners, and clients. As a result, it is important to invest in a proper business phone system. To buy a phone system for your company you need to look into an array of factors such as follows.

Customization:

This is an important consideration while investing in business phone systems in Surrey. Customization of business phones is important like call routing, greetings to meet the requirements of an organization. A VOIP solution helps in changing the greeting through a virtual reception. Whereas, incorporating changes in an on-premise phone system need a lot of execution and planning and all vendors do not offer the possibility of the addition of new branches for small businesses. Thus, VOIP solution proves to be ideal for the small organizations.

User-Friendly:

A user-oriented phone system facilitates the ease of communication. Thus, you need to have a phone system that your workforce can easily operate and they do not have to refer to a user manual every now and then.

Advanced Features:

The success of your organization depends on a large extent to an effective phone system. Thus make sure your business phone has leading-edge features like call recording, outlook integration, call queues, call routing, call-importance and call-text notifications, ‘live employee’ presence and much more.

Seamless Communication through Single Device:

Most employees these days are mobile savvy. For all your business-related work, such as managing the sales meetings, attending an industry conference or to help your workers work from their home, you need an effective business phone system that is equipped with the digital voicemail, VOIP, and the call forwarding features.

The cloud-based or VOIP business phone system in Surrey enables routing your phone service through workers computers. To this, you can integrate the desk phone and organization provided mobile phone services for a seamless communication with your employees by means of only one device.

Deployment Cost:

Both VOIP systems, as well as landline traditional system, requires data storage or equipment. Both have its share of merits and demerits and you have to consider each before deciding on your phone system.

The on-premise system needs a high upfront cost, that includes employee training, installing system and for maintenance and IT support. Thus, it is ideal for only a large organization with a good support service team. For a small organization, the VOIP system is feasible as it incurs a low upfront cost. The only cost is purchasing IP phones for the workers.

Ansatel Communications Inc. is a Canada-based leading provider of the communications services. We offer top-notch quality Panasonic Business Phones in Surrey as well as integrated data solutions and converged voice and you can choose according to your budget and technology requirement. Contact us at (604) 872-6500for further queries. We are looking forward to helping you promptly.

Why is it Necessary for Call Centers to Have a Call Recording Solution?

07 Friday Apr 2017

Posted by ansatelcanada in Ansatel, PANASONIC BUSINESS PHONE SYSTEM, Panasonic Business Phones

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business phone system, business phone system in Surrey, business phone systems in Surrey, Panasonic Business Phones

Earlier call recording and storage was expensive and complex but with the arrival of call recording software, it records the phone conversations over the Voice Over Internet Protocol (VOIP) or the Public Switched Telephone Network (PSTN) and finally stores it in digital-audio format. The software even has the function of call logging as well. Call centers should all have the call recording software for the myriad benefits offered by it.

The Advantages of the Call Recording Software

Augment Agent Performance
Recording a call can help to improve the performance of the agent of the call centre. All the agents are expected to communicate effectively, politely and clearly with the customers answering patiently all their queries. The best way the management of a call centre can monitor the performance of its employees, is by hearing the recorded calls. On the basis of the recorded calls the managers can give further training to the employees to improve their performance.

Enhance Customer Satisfaction
The recorded calls in business phone system in Surrey help the managers to resolve the customer complaints promptly. For instance, if an agent jots down the wrong information of the credit card of a customer, the manager can listen to the recorded call and correct the wrong information acquired by the agent instead of calling up the customer again. This saves the Company money, time and avoids irritating the customers as well.

Effective Sales Training to the Agents
The information or data collected from recorded calls can be used to offer productive sales training to call-centre agents. For example, if a customer is in happy mood, he will provide information on a lot of things during a conversation between him and the agent. This data or information can be used to boost the sales. Deft and experienced agents know how to push a product to a customer. By playing the calls of the experienced agents, managers can train the juniors. He can also select a bad call to point out the things that agents need to avoid while interacting with the customers.

Performance reviews
Reviewing the performance is of great importance to the employees as well as the company. With the help of the call recordings, the managers can compare the employee performance to the benchmark set by the company. On the basis of the calls the agents can find out their short comings and improve their tone and performance. The supervisors and the managers can also guide them for the same.

Better security
With an effective call-recording system in place, management can monitor the inappropriate calls and find out security problems. This helps to lower the personal calls made by employees.

In addition to the call recording software, new age systems like screen recording also helps to boost the employee performance and customer experience.

Ansatel Communications Inc. is a reputed provider of communications services. It offers superior quality Panasonic business phones as well as Panasonic communication assistant productivity software. It provides top-notch quality business phone systems in Surrey and high-performing VOIP business phone system. Contact their experts for queries by calling at (604) 872-6500.

The Right Phone System: Hosted vs. On-Premise

11 Saturday Mar 2017

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business phone system, business phone systems in Surrey, business phone systems in Vancouver

Effective communication in the organization plays a key role. When you set up a company, business phone systems investment needs to be a thoughtful decision. Moreover, merely setting up the phone system is not enough. . So choosing the right phone system that caters to the needs of your communication network is vital. Installing a communication system is a significant investment which once made cannot be easily reversed. Therefore, ensure that you conduct the necessary research before making the final decision.

Factors to Consider

Whether you switch from one phone system to another or install a phone system for the first time, here are few things to consider:

Understanding Your Companies Need

What are the shortcomings of the current system that you are trying to fulfill with the new system?
What is the possibility of an expansion in the future which the system might need to cater?
Are there any compliance guidelines that need to be considered?
Can you train your IT team and the employees on the system you will be installing?
Which features are absolutely necessary for the communication system?
Who are the vendors or service providers of business phone systems in Vancouver currently?

Understanding the Vendor

What is the platform required for installing the new system?
What other resources are mandatory to maintain and upgrade the system with time?
Does the system accommodate expansion in terms of users as well as location? If yes, how many?
Checking compatibility with existing software and programs
What is the cost of the comprehensive system and installation?
What are the features included in the basic package and what is the cost of any additional feature?
Pre-purchase and post-sale services and support

These are some of the basic questions which help you have a fair idea of whether to choose a hosted phone system or the on-premise system.

The Debate

Though you toned to make the choice between a hosted phone system and the on-premise system, it is not a competition of the best but rather the system that best suits your business. It is about choosing the system that caters to all the communication requirements of your business.

Here is the comparison to guide you to choose the best:

Capital and Deployment Costs

Hosted Phone System

On-Premise Phone System

Capital cost: Hardware and software installation and acquiring the necessary license.

Deployment Cost: Low upfront cost as the only cost incurred is equipping your employees with IP phones

Capital cost: Hardware and software installation and acquiring the necessary license.

Deployment Cost: Higher upfront cost incurred to install the system, employee training and troubleshooting possible hitches.

Flexibility

Hosted Phone System	On-Premise Phone System
Easy addition and alteration of features by just giving the service provider a call.	Changes will require planning and execution, while the addition of new location or new branch might not be economically possible.

Scalability

Hosted Phone System	On-Premise Phone System
Instant scaling can be done seamlessly by the IT team, does not require the attention of any technician.	This system caters for a fixed number of user units and therefore any expansion plans need to predicted and accounted for before the installation process

Circuits

Hosted Phone System	On-Premise Phone System
Installation and configuration are completely the service provider’s responsibility.	It is on you to ensure the accurate installation of the system which includes the circuits and connections.

Facilities

Hosted Phone System	On-Premise Phone System
Installation is in a remote location and company need not maintain any support facilities.	The company will need to maintain appropriate facilities to support the system.

Choosing the Best Services

When you choose your service provider, you would want them to bring in their expertise and give you their best service. Ansatel is a service provider that offers the best business phone systems in Surrey and has over three decades of experience in the industry. We believe in excellent service and respect the unique requirement of each client irrespective of the size of their business. Choosing the right service provider is also a crucial step in setting up a new business phone system.